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Use the following information to get technical help

  • Customers with active support contracts should access the My Oracle Support portal to find answers to their technical questions in the Oracle Support knowledgebase, to participate in the My Oracle Support Community, or to submit and update service requests. Please refer to the Oracle Support Contacts Global Directory for information on renewing Premier Support, regional support sales contacts, and support policies.
  • Cloud subscription customers should go to the Oracle Cloud Portal to access Getting Started guides for their cloud products, contact their cloud customer success manager, ask operational questions, or join a discussion forum.
  • Customers with products from businesses acquired by Oracle should go to the Acquired Product Support Directory for their support needs.
  • Customers with Oracle University training and certification questions should use the Education support form for their support needs.

Technical support: 001 800 611 2759 (Thailand) | Global technical support

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Cloud Billing Basics (1:52)
  • Videos: Brief animations detailing Oracle’s invoicing process
  • FAQs: Frequently asked billing questions

Billing support: +66 2 696 8000 (Thailand) | Global billing support

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Oracle Corporation (Thailand) Co., Ltd. is a wholly-owned subsidiary of Oracle Corporation (Nasdaq:ORCL). Established in December 1990, Oracle Corporation (Thailand) offers database, tools and application products, along with related consulting, education and support services.

The company's experts help transfer complete global e-business solutions, that extend from front office customer relationship management to back office operational applications to platform infrastructure, into public and private sector in Thailand. This will enhance Thailand's overall competitive edge in the information era.