Oracle Touchpoints
Oracle Touchpoints uses data across a unified HCM suite to provide managers with personalized team insights, recommended actions, and continuous engagement opportunities so they can empower their people to show up as their best selves every day.
Oracle Touchpoints features
Employee-manager experience
Help managers and employees stay aligned on individual sentiment, goals, feedback, and career growth in one connected experience.
Individual and team engagement
Capture and view individual and team interactions across the HCM system to help managers get a pulse on their directs’ engagement.
In-the-moment sentiment
Give employees and managers the ability to initiate conversations and share feedback to immediately address concerns.
Regular check-ins
Share and record conversations based on varied discussion topics in one-on-ones between managers and employees.
Team engagement metrics
Provide managers with real-time insights into their team’s sentiment trend and how it compares to the overall organization’s trend.
Individual sentiment trend
Let managers drill into each worker’s daily interactions to understand which individuals need more attention and support.
Managerial coaching aid
Help managers be better coaches to their people with a clear understanding of the pulse of their directs and related historical interactions.
Employee check-in organizer
Help employees and managers maintain a regular check-in cadence with a single place to schedule and view past and upcoming check-ins.
Nudges
Provide direct links to recommended engagement actions—such as giving feedback— based on interactions and employee data.
Recommended discussion topics
Add recommended discussion topics to check-ins that dynamically update based on interactions across the HCM suite—including skills , goals, feedback, and more.
Celebrations
Recognize employees with messages from managers that highlight important moments, such as a contribution or milestone.
Improve engagement with new adoption accelerators.
Key benefits of Touchpoints
Strengthen the employee-manager relationship
Help managers be better leaders with recommended actions that are based on interactions across the HCM suite.
Give employees an active role in sharing and acting on sentiment
Provide workers with one place to review and act on their sentiment trend, suggested actions, and manager check-ins.
Drive engagement and belonging with transparency
Make employees feel valued and heard with transparency and continuous, impactful employee-manager interactions.
Product Tour—Oracle Touchpoints
Oracle Fusion Cloud Touchpoints
Employees want to feel heard and valued every day. Oracle Touchpoints, part of the Oracle ME employee experience platform, uses data across a unified HCM suite to provide managers with personalized team insights, recommended actions, and continuous check-ins so they can empower their people to show up as their best selves every day.
Make every employee feel valued and supported
Let the technology help managers understand their directs’ engagement by surfacing insights and recommended actions from across the HCM suite, such as employee sentiment trends, recognition opportunities, check-in suggestions, and more.
Empower individuals to get the right support
Give employees an active role in getting the support they need by providing them with one place to review and act on their sentiment trend, recommended actions, and check-ins with their managers.
Encourage meaningful day-to-day interactions
Promote regular touchpoints between employees and managers with nudges to take recommended engagement actions based on interactions and employee data. Foster continuous, impactful conversations through scheduled and in-the-moment check-ins with recommended discussion topics related to goals and day-to-day activities.
Provide personalized support
Help managers and employees have more impactful conversations by reviewing and adding recommended discussion topics to their check-ins, such as an update on current goals, recent feedback, skill development plans, and career growth opportunities.
Recognize your people for their efforts
Celebrate your employees’ achievements and contributions with messages that highlight important moments, such as career milestones and successful projects.
Related solutions
Oracle ME
Part of Oracle Cloud HCM, this solution unifies workforce communications, workflows, listening, and support to deliver personalized experiences.
Get started with Oracle Me
Disclaimer: The preceding is intended to outline our general product direction. It is intended for information purposes only, and may not be incorporated into any contract. It is not a commitment to deliver any material, code, or functionality, and should not be relied upon in making purchasing decisions. The development, release, timing, and pricing of any features or functionality described for Oracle’s products may change and remains at the sole discretion of Oracle Corporation.