Michael Chen | Senior Writer | October 22, 2024
Machine learning and analytics have become indispensable tools for businesses seeking to extract valuable insights from their data. By using powerful algorithms and statistical models, organizations can uncover hidden patterns, make more data-driven decisions, and gain a competitive edge in today's rapidly evolving marketplace.
While teams can analyze data without machine learning, the results may fall short of expectations. The fact is, ML significantly boosts the capabilities of analytics platforms.
Machine learning is a subset of artificial intelligence that uses algorithms trained on large data sets to recognize trends, identify patterns and relationships, and then use that information to make predictions or inform decisions without being explicitly programmed and with minimal human intervention.
Machine learning technology has applications in many industries, including healthcare, finance, marketing, and cybersecurity. Results improve through an iterative learning process that focuses on increasing accuracy, adding customization, and reducing errors in the model.
Analytics is the process of deriving insights from data and using them to draw conclusions or make decisions. It involves collecting, cleaning, and organizing data to identify trends, correlations, and patterns. By using various statistical and mathematical techniques, analytics helps organizations make better-informed decisions, improve performance, and optimize operations.
Analytics is related to the field of statistics, which provides the underlying concepts that help companies understand their data and use it to drive growth and success. In business, the term analytics often refers to using software to sort through data, find unique relationships, and present findings in an accessible way through visualizations.
Key Takeaways
Analytics efforts benefit significantly from the application of machine learning and other AI techniques. Analytics tools that don’t rely on machine learning use static algorithms that may miss obscure but important patterns in data. Machine learning can find those patterns, and, if need be, examine data sets larger and more varied than legacy analytics tools can handle.
Analytics does not necessarily require machine learning. For years, businesses used tools founded in statistical analysis to analyze trends in data, predict future outcomes, and assess the effectiveness of strategies. Without the benefit of ML, they sought to answer questions like, How well did our holiday discounting strategy work? What products or services are most popular with this customer segment? Which are the most profitable? While traditional methods could produce answers, without ML the process is limited in scope and the number of data points available.
To find answers, online analytical processing, or OLAP, has been used for decades to grab a segment of transactional data and analyze it using classical statistical analysis. When data is structured, as it is in a relational database, OLAP is highly effective. However, when data is both structured and unstructured and includes nonnumeric information about the business, statistical analysis can’t provide the same level of insight. Among other benefits, ML lets analysts identify more complex nonlinear patterns, even in unstructured sources of data.
As organizations put more unstructured data into their data warehouses, ML will be increasingly important for analyzing it all.
Together, machine learning and analytics extract valuable insights and predictions from a wide array of data. That can deliver a competitive edge for businesses because today, data comes from everywhere, and in some cases, all the time: Internal operational metrics, supplier and vendor inventories, marketing campaign results, data from customer apps, related data from public sources, financial data, data generated by Internet of Things devices—the modern technology ecosystem generates data from nearly every interaction and feeds it into a data warehouse or cloud-based repository such as a data lake.
That’s a lot of information, and it presents plenty of opportunities for businesses to find insights on operations, marketing, supply chain, and much more—but only if they can analyze large volumes of diverse data. Enter machine learning. With machine learning, the entire process of business analytics becomes more manageable and broader in scope for reasons including the following:
Adding to the excitement now around ML-powered analytics is the scalability and flexibility offered by cloud-based data warehouses and analytics tools. Huge amounts of data and complex machine learning algorithms demand lots of computing power for efficient analysis. And because this is a fast-evolving space, developers and data scientists looking to build and deploy new models benefit from online tools and services specifically designed for machine learning and analytics. The cloud allows organizations to use the latest data analysis innovations while providing easy access to anyone in the organization with proper credentials to use the system.
Once an organization collects inputs from various sources into a repository, machine learning systems can start processing heavy volumes of data in support of strategic initiatives. These initiatives can be part of operations, marketing, logistics, and even public engagement on social media.
Here are some popular uses for machine learning in business analytics.
It’s always useful to review the actions you’ve taken to determine if you achieved the best possible outcome. Reflecting on past performance usually leads to improvements the next time around. Analytics should always have these sorts of goals—what can you achieve by finding actionable insights in data?
Statistical analysis of numeric data is a worthy starting point. But that potentially leaves a lot of data unanalyzed or at the very least, produces slow results while opening the door to human error. ML can help broaden analysis to find insights that aren’t easily discerned otherwise.
Companies have a wide range of analytics types and techniques to choose from, and the best fit for a project often depends on what the team wants to get out of its data. The following are four categories of analytics.
In general, the process requires collecting and cleaning data, choosing a technique, interpreting results, and communicating insights to stakeholders. Collaboration between data analysts, domain experts, and decision-makers can be helpful to ensure that insights generated are relevant and impactful.
The practice of analytics is built on a number of techniques established in the field of statistics, then brought to scale through the capabilities of machine learning. Some of the most common techniques used in analytics are as follows:
At its core, machine learning is about finding connections and patterns within data. ML does this using techniques as straightforward as decision trees and as complex as neural networks, with their deeper layers capable of providing nonlinear relations in data. However, no matter the method, machine learning helps organizations improve cumbersome processes and delve into their data to fuel greater productivity and better decision-making.
A wide range of machine learning models exist depending on a project’s resources, goals, and limitations. Understanding the different types of machine learning techniques allows for teams to make the right choice for their project. Common types of machine learning include the following:
Regardless of your goals and parameters for your machine learning model, these projects often follow a standard process. Understanding this process before starting a project provides a roadmap for resource allocation and budgeting along the entire machine learning lifecycle.
Here are common steps for developing machine learning models.
Many machine learning techniques are in use, yet not every technique necessarily applies to the goals or limitations of a project. The trick to successful machine learning is knowing which technique to select based on your individual project parameters.
Popular techniques used in machine learning include the following:
Machine learning and analytics rely on many of the same techniques. Because of that, both efforts face similar challenges, whether taken separately or as a combined “analytics-powered-by-machine-learning” project. Following are some common challenges faced by project teams.
Analytics and machine learning share common practices regarding such factors as data sources, algorithms, and evaluation metrics. The following cover common practices for both analytics and machine learning.
How do analytics and machine learning apply in the real world? As long as data exists, organizations in any industry can integrate analytics and machine learning. In fact, different departments, such as engineering, operations, marketing, and sales, can use these in different ways. The following cover just a handful of use cases showcasing the benefits of analytics and machine learning across a variety of industries and functions.
Powerful enough for data scientists yet intuitive enough for business users, Oracle Analytics systems deliver powerful features integrated with machine learning. Oracle Analytics products can enable you to explore data with natural language processing, build visualizations in a code-free interface, and enjoy one-click AI-powered insights. Oracle helps put information in context while democratizing data access and AI/ML accessibility, including via no-code and AutoML-type capabilities.
Machine learning and analytics offer immense potential to transform businesses and drive innovation. By harnessing the power of data and leveraging advanced techniques, organizations can gain valuable insights, make data-driven decisions, and potentially achieve a competitive advantage. As technology continues to evolve, the applications of machine learning to analytics will only expand, offering exciting opportunities for businesses of all sizes.
Given how fundamental data is to business success, CIOs need a strategy for ML and analytics.
What is the difference between ML and analytics?
Machine learning is the process of evaluating large data sets to identify patterns and build a predictive model, whether for small automation tasks or for larger, more complex processes that require critical thinking. Analytics refers to the science of systemic analysis of data and statistics. Analytics can benefit by integrating machine learning to generate data models, but the two concepts exist separately unless purposefully used together. In today’s business landscape, the combination of ML and analytics can position an organization for success.
What are the types of analytics with machine learning?
In general, any type of analytics can use machine learning as long as the analytics platform supports it and is properly connected to a data repository. Functionally, nearly any analytics project can benefit from using machine learning to expedite the data-crunching process.
How can machine learning and analytics be used to make business predictions?
Analytics can help organizations make business predictions by processing historical data, identifying patterns for things such as sales cycles, market trends, customer behavior, or even manufacturing processes. With predictive insights into any of these, organizations can make decisions to best take advantage of findings for better business outcomes.
How can organizations ensure that their machine learning and analytics projects are successful?
For machine learning and analytics projects, consider the following practices, which may help to position them for success, including the following: