VPAT® Version 2.3 - April 2019
Oracle Utilities Customer Care and Billing Cloud Service (CCBCS) combines the power of a utility-specific customer information system with the scale, agility, and simplicity of the Oracle Cloud. Built on the foundation of Oracle Utilities Customer Care and Billing, it is a browser based Customer Information System for managing critical customer and financial information allowing utilities to improve customer service, enhance financial performance and adapt to a changing industry. With CCBCS, utilities gain a trusted technology partner to keep their technology current and their customer platform ready for the challenges ahead – freeing up utility leaders’ valuable time and resources to focus on business innovation.
This ACR includes the following functional components:
This VPAT applies to only version 22C. It does not apply to any versions of Oracle Utilities Customer Care and Billing Cloud Service (CCBCS) SaaS after this. This VPAT has been superseded by Oracle Utilities Customer Care and Billing Cloud Service (CCBCS) SaaS 23A.
This product interacts with or is built with the other Oracle products listedin this section. Click below to view information about the accessibility ofthese dependent products. Products listed are the versions available at thetime of publication of this document; newer documents may be available that supersedethese versions.
Oracle's policy is to design, develop and test both products and documentation to be accessible. The recommended styles of testing for accessibility include: (i) algorithmic automated tests, (ii) human judgement tests such as tool-assisted tests, visual inspection and manual operation, and (iii) testing with assistive technology by people with and without disabilities. Additional information about Oracle's accessibility program is available on http://www.oracle.com/corporate/accessibility/index.html
This report covers the degree of conformance for the following accessibility standard/guideline:
| Standard/Guideline | Included In Report |
|---|---|
| Web Content Accessibility Guidelines 2.1 | Level A - Yes Level AA - Yes Level AAA - No |
| Revised Section 508 standards published January 18, 2017 and corrected January 22, 2018 | Yes |
The terms used in the Conformance Level information are defined as follows:
All technical criteria are Not Applicable for this product
All technical criteria are Not Applicable for this product
All technical criteria are Not Applicable for this product
All technical criteria are Not Applicable for this product
All technical criteria are Not Applicable for this product
The information above describes this product's ability to support the applicableStandards/Guidelines, subject to Oracle's interpretation of those standards(available at https://www.oracle.com/corporate/accessibility/policy.html#standards-tab) and the remarks in this document. For more information regarding the accessibility status of this product or other Oracle products, see http://www.oracle.com/corporate/accessibility or contact: accessible_ww@oracle.com.
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