Oracle Contracts
Our simplified contract model consists of three key elements: the agreement that spans our entire relationship with customers across all offerings, the ordering document which contains transaction-specific details, and the service policies that provide additional information on how services are delivered.
Agreement
plus
Order Documents
plus
Service Policy
equals
Contract
An Oracle agreement explainer
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- Oracle has two primary agreements used for the sale of its products and services: the Cloud Services Agreement (CSA) and the Oracle Master Agreement (OMA). Each are available as either a transactional agreement or a five-year-term agreement. To determine which agreement is best for you, check out the table below:
Product/
service How do you prefer to buy?
Best Oracle agreement
Cloud Services 1 transaction at a time Cloud Services Agreement: a transactional agreement available online, the simplest way to order Cloud Services Many orders in the next 5 years Cloud Services Agreement (five-year term) Software, hardware, cloud, and related services 1 transaction at a time Online Transactional Oracle Master Agreement: the simplest way to order Software, hardware, cloud, and related services Many orders in the next 5 years Oracle Master Agreement (five-year term) -
What is a transactional agreement?
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What is a five-year-term master agreement?
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When should a transactional agreement be used?
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When should a five-year-term master agreement be used?
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I want to buy Oracle Cloud Services. What agreement should I use?
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I want to make a one-time purchase of Oracle on-premises software, technical support, or other products and services. What agreement should I use?
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I will be purchasing Oracle products and services over the next year or more. What agreement should I use?