Oracle Customer Experience (CX) Training and Certification
Oracle University offers a variety of role-based learning paths and specialized certifications to help organizations deliver consistent, personalized customer experiences by maximizing their use of Oracle Cloud CX applications. Digital training equips your CX users with best practices for Oracle CX service automation, revenue transformation, and unified sales and marketing solutions.
Watch the Oracle Advertising and CX video (2:13)
Ways to learn
-
Learning Explorer
Leverage free basic training to gain valuable insights and help expand your knowledge of Oracle Cloud CX applications.
-
Oracle MyLearn
Empower your implementers, administrators, and business users with digital learning materials for Oracle Cloud CX applications.
-
Oracle Certification
Earn an official Oracle Cloud CX certification to validate your skills and gain a competitive edge.
Browse Oracle Cloud CX training and certifications
Top free Oracle Cloud CX trainings
Top paid Oracle Cloud CX trainings
Top Oracle Cloud CX certifications
Learn more about Oracle Cloud CX training
Discover more training and certification options for Oracle CX solutions.
-
Oracle Sales
Learn how Oracle Sales applications help you engage with customers earlier and close deals more often with training on sales force automation, sales performance management, incentive compensation, and partner relationship management solutions and capabilities.
-
Oracle Marketing
Learn how Oracle Marketing applications help you personalize every customer experience with training on Oracle Fusion Cloud Eloqua Marketing Automation, Oracle Fusion Cloud Responsys Campaign Management, and Oracle Fusion Cloud Unity Customer Data Platform.
-
Oracle Service
Learn how Oracle Service applications help you develop lasting customer relationships with training on Oracle Fusion Cloud B2C Service, Oracle Fusion Cloud Field Service, and Oracle Fusion Cloud Intelligent Advisor.
Get started with Oracle University
Take free training courses
Become an Oracle Learning Explorer and earn accreditation badges for entry-level courses.
Join the Oracle University Learning Community
Connect with Oracle Cloud experts, peers, and practitioners to collaborate and innovate.
Read the Oracle University Blog
Discover the latest training and certification news, top industry trends, and tips to further develop your skills directly from Oracle University experts.
Contact Oracle University Sales
Talk to a digital learning expert about Oracle University solutions.