Put your customers at the heart of your retail business. With a complete set of mission-critical retail solutions, cloud services, and hardware from Oracle, you’ll gain the insights and agility you need to delight customers at every touchpoint.
Learn how AI-based analytics can help retailers make better decisions amid a cacophony of data.
Learn why Oracle was named a Leader in the IDC MarketScape Worldwide Retail Customer Relationship Management Software 2024 Vendor Assessment.
Watch this interactive webinar to see Maurices’s chief digital and information officer share the company’s omnichannel retail strategy, change management approach, and vision.
Fashion retail customers want the latest trend styles to be readily available and expect a seamless experience across channels. Achieve real-time, accurate inventory planning that helps enable growth, improve margins, and optimize customer experiences.
Retailers must have the right inventory available in the right place to quickly fulfill customer demand. Leveraging specialty and hardline software with embedded data science can help optimize operations, profitably fulfill demand, and cultivate brand loyalty while gathering consumer insights.
Evolving consumer behaviors, competitive pressures, and technological advances are forcing grocery retailers to rethink their delivery models, customer experience, inventory management, and supply chain strategies to meet demand while protecting profit margins.
Give your store associates a deeper understanding of customers and greater visibility with robust point-of-service (POS) functionality.
Craft meaningful physical and digital shopping experiences with a real-time view of your customers’ actions and needs at every step of their journey.
Provide a frictionless customer experience while boosting conversion rates with integrated POS and ecommerce systems.
Provide a fixed rate and competitive pricing model that enables retailers to anticipate exactly how much they’ll pay for each transaction—regardless of the payment method. There are no additional service or convenience fees or monthly minimums.
Deliver exceptional customer service while maintaining visibility into order shipments and status. Empower associates with customer appeasement capabilities before and after the sale.
Instantly access accurate inventory data to execute efficient and consistent in-store processes and procedures.
Gain agility by moving and placing assets, including customers, inventory, and fixtures, across the last mile of the estate that's closest to the point of purchase.
Resources
Featuring a slim, 14-inch touch screen display and warm platinum finish, Oracle MICROS Workstation 8 Series fuses a modern, sophisticated look with reliability and dependability.
The retail environment is demanding, and you need a POS system with modern features that can withstand hard day-to-day use.
Give your store associates a deeper understanding of customers and greater visibility with robust POS functionality.
Design and launch contextually relevant digital marketing campaigns at scale that enhance the customer experience and maintain context across the entire customer journey.
Build relationships with your largest and most valuable customers through targeted loyalty and reward programs. Integrate your loyalty program across your entire ecosystem to deliver personalized experiences at every touchpoint.
Create and deliver personalized content using the power of AI across all applications and marketing, commerce, and customer service channels.
Get customer-specific insights derived from analysis of segmentation, demographics, market basket, product affinity, and promotion performance to design marketing programs that convert to transactions.
Optimize your shoppers’ journey in real time using online behavioral data, applied intelligence, and dynamic recommendations.
Design, manage, execute, and analyze omnichannel marketing campaigns with targeted, personalized messaging at scale.
Coordinate plans across multiple teams. Invest in the right inventory using science, actualized weekly sales, location views, and unconstrained forecasts.
Define and execute local assortments, improve traffic conversion into higher sales and margins, and increase customer satisfaction. Leverage advanced clustering and size profile optimization to ensure the right mix.
Recommend the right prices to keep inventory moving. Use pricing as a lever for demand to maximize profits and sell-through with targeted promotions, markdowns, and offers.
Optimize assortments to available space to maximize planogram performance, return on space, sales, revenue, and profits.
Consolidate multiple data sources into an easy-to-consume format and gain actionable insights and recommendations to drive targeted customer-centric assortments.
Use our embedded, retail-specific AI and machine learning to improve every aspect of merchandise planning, leveraging customer segment decision trees, demand transference analysis, size profile optimization, space allocation optimization, and planogram performance data.
Oracle Retail Data Store is a low-cost, low-code environment that enables retailers to innovate, take control of their data, and extend the capabilities of their Oracle Retail cloud services.
Understand the impact of strategic decisions across your bottom line, balance sheet, cash flow, and shareholder value before including them in your operational plan.
Resources
Manage, control, and perform seamless execution of day-to-day merchandising activities, including purchasing, distribution, order fulfillment, and financial close.
Manage the matching, reconciliation, and payment of supplier invoices with a configurable, automated solution. Resolve identified exceptions using workflows that are aligned with business policies.
Process and validate sales transactions from all channels. Ensure clean and consistent sales information while managing discrepancies by exception.
Implement a complete, rules-based pricing engine that supports regular, promotional, and clearance pricing across all touchpoints.
Deliver products to the right place at the right time with a powerful, accurate, and easy-to-use method of allocating merchandise. Effectively allocate products through their lifecycle to get them in front of the right shoppers.
Evaluate merchandising suppliers and enable the assessment and governance of ethical, environmental, safety, and quality performance to protect your brand from supply chain risks and improve sustainability.
Access accurate store-stock data to execute seamless commerce anywhere through consistent, efficient, and effective in-store processes and procedures.
Identify actionable merchandising opportunities across touchpoints, including back orders and returns, top/bottom sellers, demand, fulfillment, and price and promotion analysis.
Oracle Retail Data Store is a low-cost, low-code environment that enables retailers to innovate, take control of their data, and extend the capabilities of their Oracle Retail cloud services.
Resources
Maximize forecast accuracy for the entire product lifecycle with next-generation retail science paired with exception-driven processes and delivered on our platform for modern retailing.
Get better visibility into supply chains and leverage AI and machine learning to manage inventory levels, improve demand forecasting, identify risks, and provide recommendations to guard against inventory shortages or delays.
Instantly access accurate store-stock data to execute consistent, efficient, and effective in-store processes and procedures.
Deliver products to the right place at the right time with a powerful, accurate, and easy-to-use method of allocating merchandise. Effectively allocate products through their lifecycle to get them in front of the right shoppers.
Seamlessly manage transportation, global trade, and distribution to maximize order fulfillment and minimize logistics costs while adapting to business disruptions and changes in your supply chain.
Manage and optimize essential supply chain processes for omnichannel fulfillment, with complete visibility and control of orders and inventory throughout the distribution process.
Resources
Get better visibility into supply chains and leverage AI and machine learning to manage inventory levels, improve demand forecasting, identify risks, and provide recommendations to guard against inventory shortages or delays.
Identify actionable merchandising opportunities across touchpoints, including back orders and returns, top/bottom sellers, demand, fulfillment, and price and promotion analysis.
Analytical insights provide recommendations for optimal promotions, markdowns, and targeted offers that maximize profits and sell-through.
Get customer-specific insights derived from analysis of segmentation, demographics, market basket, product affinity, and promotion performance to design marketing programs that convert to transactions.
Optimize assortments to available space for each store to maximize planogram performance, return on space, sales, revenue, and profits while improving customer satisfaction.
Use embedded, retail-specific AI and machine learning to improve every aspect of merchandise planning, leveraging customer segment decision trees, demand transference analysis, size profile optimization, space allocation optimization, and planogram performance data.
Resources
Ethically manage your product lifecycle, maintaining compliance while improving financial performance.
Gain a complete view of real-time financial data and adopt a multidimensional reporting platform from stores to the central office. Simplify the process of transferring data from dispersed stores to the general ledger.
Improve supplier performance and value by systematically qualifying and managing suppliers, collaborating with them, and swiftly completing contracts and payments.
Manage compliance with ASC 606 and IFRS 15 for customer incentives such as coupons and rebates, loyalty programs, and gift cards.
Optimize your omnichannel retail strategies. Use enterprise planning capital and strategic modeling solutions to determine how to allocate limited CapEx funds.
Evaluate your channels’ profitability by various performance metrics, including revenue, cost of goods sold, gross margin, and net margin.
Manage, control, and easily perform day-to-day merchandising activities, including purchasing, distribution, order fulfillment, and financial close. Manage inventory across every shopping journey, not just a single store or channel.
Resources
Simplify candidates’ experiences by eliminating the need to create an account and enabling a digital assistant to instantly answer questions.
Give new store associates a personalized to-do list and easy-to-follow onboarding process all in one place that they can complete from any device.
Create flexible workforce plans and “what-if” modeling to adapt to changing store environments and understand the impact of staffing decisions.
Support global payroll with accuracy and leverage predefined integrations with your payroll providers, reducing complexity and cost.
Merchandising is essential to business growth and daily operations. Bring enterprise applications, including Oracle Retail Merchandising System, to the cloud to improve performance, reliability, speed, and security. With full production in the cloud, retailers can maintain real-time inventory visibility and expedite intraday sales batch performance.
Retailers require resilient, scalable databases to consistently process transactions and support highly available applications. Deliver an always-on, low-latency customer experience during peak shopping with Oracle Exadata Database Cloud Service. Or run Oracle Autonomous Database for transaction processing, data warehousing, and JSON. Seamlessly move the most demanding databases to the cloud with no changes to applications.
Retailers must move with agility and speed to meet increasingly complex omnichannel demands. Warehouse management software in the cloud maximizes resilience and scalability.
Retailers can support distributed application workloads using OCI FastConnect to connect on-premises locations or other public clouds directly to OCI through dedicated, private, low-latency connections. Data residency requirements can be addressed with OCI Dedicated Region.
Resources
Grow your team and ensure organizational success with training and certification from Retail Learning Subscription.
451 Research, part of S&P Global Market Intelligence, conducted a global survey with more than 1,500 respondents. They found that the COVID-19 pandemic accelerated cloud infrastructure and multicloud adoption, enabling more innovation and cost optimization. Read the report today to get more industry insights and see how your industry stacks up.
“IDC MarketScape: Worldwide Point-of-Sale Software for Large Apparel and Softlines Retail 2023 Vendor Assessment” assesses the capabilities and strategies of enterprise POS software solution providers that have a significant presence in the large apparel/softlines retail segment.
Oracle's Retail Asset Community Knowledge (RACK) portal is a treasure trove of material ranging from Oracle Retail customer journeys to global event proceedings and the latest updates on Oracle Retail roadmaps.
Take a minute to subscribe to our monthly newsletter of retail stories and trends.
Pick your best starting point to deploy first, whatever your highest priority business issue is.
Questions about our solutions? Reach out and talk to us.
