Oracle Retail Reference Model
Accelerate your retail software projects with the Oracle Retail Reference Model. The Retail Reference Model is a collection of detailed implementation information for our customers and partners that includes a glossary, business processes, and technical models based on retail best practices.
Explore the retail reference model
Research retail best practices
See Retail Reference Model features available to our customers and partners.
Oracle Retail business process flows
The Oracle Retail business process flows component of the Retail Reference Model has hundreds of established industry-leading business processes to help guide your retail business and implementation teams on the use of Oracle applications.
The business process flows bring together the input and experience that Oracle Retail and our partners have gained in working with a broad range of retail customers. The processes align with Oracle applications, leverage industry standards, and help business units communicate with IT.
The business process flows are built and maintained in Microsoft Visio but can be imported to other modeling tools to read a Visio file format.
Oracle Retail technical models
The Oracle Retail technical models are a collection of process flows that describe Oracle Retail solutions. These views help implementers understand how Oracle Retail solutions fit together.
The models include Oracle Retail’s solution suite overview, as well as integration perspectives by function and by solution domain.
Oracle Retail glossary
The Oracle Retail glossary contains a broad range of entries to help your teams understand retail terms and definitions, calculations, synonyms, and context.
Adoption of these common terms will help align departments and provide consistency. The Oracle Retail glossary is provided in HTML and Excel so your retail team can quickly access content, get release updates, and customize projects based on your specific requirements.
Find more retail resources
Oracle's Retail Asset Community Knowledge (RACK) portal
The RACK is a treasure trove of material ranging from Oracle Retail customer journeys, global event proceedings, and the latest updates on Oracle Retail roadmaps. Discover how retailers everywhere are leveraging the platform for modern retail.
Receive the latest blog updates
Receive our monthly selection of recent articles featuring retail customer cases, opinion pieces and market trends, retail industry research, and more.
Oracle Retail Zoom Zone
We’ve chosen a dozen of our best demonstrations—you can access them and pick the sessions that make sense for your retail business. See more on portfolio updates and a series of digital demonstrations that take a closer look at Oracle and how cloud technologies can help unleash business agility and unlock new possibilities.
Get started with retail
Gain insights and agility to your retail business
Put your customers at the heart of your retail business with a complete set of mission-critical retail solutions, cloud services, and hardware from Oracle.
Contact Oracle Retail
Reach out to discuss next steps with a retail solution expert.
Join the Oracle Retail RACK
Explore research, reports, webinars, and customer presentations that can help you better understand the power of Oracle Retail’s products.