Oracle Accessibility Conformance Report

VPAT® Version 2.3 - April 2019

Name of Product:

Oracle Database Appliance X8-2M 1.1

Product Description:

Oracle Server X7-8M with the following components:

Oracle Server X8-2
Two internal 480 GB M.2 SATA SSDs (mirrored) per server for Operating System and Oracle Database software
Two Intel® Xeon® processors for Oracle Database Appliance X8-2M • I32 Cores, 384 GB Memory, expandable to 768 GB
Quantity Raw Capacity -System 12.8 TB Data Storage (Raw), expandable up to 76.8 TB
Dedicated up to 3-ports 10/100/1000 M Base-T network management port
In-band, out-of-band, and side-band network management access
RJ45 serial management port

The following software is covered by the VPATs listed in the dependent products section:

Integrated Lights Out Manager (ILOM) 4.0.0 (Updated)
Oracle Hardware Management Pack 2.4 (Updated)
Hardware with No User Interface (updated3.1)
Oracle Linux (OL) 7 (Updated)
Oracle Server X8-2 1.0.0 (Updated)
Oracle JavaScript Extension Toolkit (JET) 8.0.0 (Updated)
Oracle Database Appliance X8-2 CLI 1.1

Date:

29-Apr-2020

Archive Note:

This VPAT applies to only version 1.1. It does not apply to any versions of Oracle Database Appliance X8-2M after this. This VPAT has been superseded by Oracle Database Appliance X8 1.5.

Contact Information:

accessible_ww@oracle.com

Notes:

This VPAT does not cover the following product areas:

BIOS setup menus (they are loaded before the host operating system boots and are not accessible). An accessible interface to BIOS setup is offered via Oracle Integrated Lights Out Manager for configuring most of the BIOS settings.
Command Line Interfaces (CLI)

Dependent Products

This product interacts with or is built with the other Oracle products listedin this section. Click below to view information about the accessibility ofthese dependent products. Products listed are the versions available at thetime of publication of this document; newer documents may be available that supersedethese versions.

Evaluation Methods Used:

Oracle's policy is to design, develop and test both products and documentation to be accessible. The recommended styles of testing for accessibility include: (i) algorithmic automated tests, (ii) human judgement tests such as tool-assisted tests, visual inspection and manual operation, and (iii) testing with assistive technology by people with and without disabilities. Additional information about Oracle's accessibility program is available on http://www.oracle.com/corporate/accessibility/index.html

Accessibility Standards/Guidelines

This report covers the degree of conformance for the following accessibility standard/guideline:

Standard/Guideline	Included In Report
Web Content Accessibility Guidelines 2.1	Level A - Yes Level AA - Yes Level AAA - No
Revised Section 508 standards published January 18, 2017 and corrected January 22, 2018	Yes

Terms

The terms used in the Conformance Level information are defined as follows:

Supports: The functionality of the product has at least one method that meets the criteria without known defects or meets with equivalent facilitation.
Partially Supports: Some functionality of the product does not meet the criteria.
Does Not Support: Majority of functionality of the product does not meet the criteria.
Not Applicable: The criteria are not relevant to the product.

WCAG 2.1 Report

Table 1 also documents conformance with:

Section 508: Chapter 5 - 501.1 Scope, 504.2 Content Creation or Editing, and Chapter 6 - 602.3 Electronic Support Documentation

Note: When reporting on conformance with the WCAG 2.1 Success Criteria, they are scoped for full pages, complete processes, and accessibility-supported ways of using technology as documented in the WCAG 2.1 Conformance Requirements.

Table 1: WCAG Conformance Criteria

Criteria	Conformance Level	Remarks and Explanations
1.1.1 Non-text Content (Level A)	Supports	The product was tested for : Images that convey information have meaningful alternative text using ALT Images that are decorative are marked up using ALT=”” or CSS background images Information shown in complex images such as charts is also available in an alternative textual form (e.g. a data table) Controls have an associated name CAPTCHAs are not used There is no time-based media
1.2.1 Audio-only and Video-only (Prerecorded) (Level A)	Not Applicable	The product has no multimedia.
1.2.2 Captions (Prerecorded) (Level A)	Not Applicable	The product has no multimedia.
1.2.3 Audio Description or Media Alternative (Prerecorded) (Level A)	Not Applicable	The product has no multimedia.
1.2.4 Captions (Live) (Level AA)	Not Applicable	The product has no multimedia.
1.2.5 Audio Description (Prerecorded) (Level AA)	Not Applicable	The product has no multimedia.
1.3.1 Info and Relationships (Level A)	Supports	The product was tested for: User interface component labels are associated with the fields they are labeling Headings are encoded with HTML heading tags List markup is used for marking up lists Table markup is used for marking up data tables, including row and column headers and table captions/summaries where appropriate Data tables specify SUMMARY or CAPTION Groups of components are marked up with their description Style sheets are used only to change the layout and presentation on the screen
1.3.2 Meaningful Sequence(Level A)	Supports	The product was tested for: The sequence of elements in the DOM matches a logical reading sequence
1.3.3 Sensory Characteristics(Level A)	Supports	The product was tested for : Instructions provided do not refer to things solely based on their sensory characteristics such as shape, size, visual location, orientation, color, or sound Instructions provided which refer to graphics include a reference to the text alternative of the graphic
1.3.4 Orientation (Level AA)	Supports	The product was tested for: Text is displayed in both device orientations without loss of functionality or visibility of the text
1.3.5 Identify Input Purpose (Level AA)	Not Applicable	The product was tested for: There are no text fields that collect information about the user
1.4.1 Use of Color(Level A)	Supports	The product was tested for : Information conveyed by color is available in alternative formats, such as shape, text, font weight Information conveyed by color has a contrast ratio of at least 3:1
1.4.2 Audio Control(Level A)	Not Applicable	The product has no multimedia.
1.4.3 Contrast (Minimum) (Level AA)	Partially Supports	The product was tested for : Large-scale text and images of large-scale text have a contrast ratio of at least 3:1 All other text and images of text have a contrast ratio of at least 4.5:1 Exceptions : 27045417 The "Forgot Password" link on the Login page needs to be a darker shade so as not blend in with the background color
1.4.4 Resize text(Level AA)	Supports	The product was tested for: Text can be resized up to 200% without loss of content or functionality when rendered in a GUI-based terminal application that supports text rendering sizes up to 200% larger than normal The documentation was tested for: Text can be resized up to 200% without loss of content or functionality
1.4.5 Images of Text(Level AA)	Supports	The product was tested for : Images of text are not used
1.4.10 Reflow (Level AA)	Supports	The product was tested for: Content that requires two-dimensional layout only presents scroll bars in the component used to present the two-dimensional content
1.4.11 Non-text Contrast (Level AA)	Supports	The product was tested for: Non-text items have a contrast ratio of at least 3:1
1.4.12 Text Spacing (Level AA)	Supports	The product was tested for: When the following attributes and no others are modified there is no loss in functionality or content: Line height (line spacing) to 1.5 times the font size Spacing following paragraphs to 2 times the font size Letter spacing (tracking) to at 0.12 times the font size Word spacing to 0.16 times the font size
1.4.13 Content on Hover or Focus (Level AA)	Supports	The product was tested for: Dismissable -The content can be dismissed without moving the pointer or keyboard focus Hoverable - When pointer hover triggers additional content, the pointer can be moved over the additional content without the additional content disappearing Persistent - The additional content remains visible until the hover or focus trigger is removed, the user dismisses it, or its information is no longer valid
2.1.1 Keyboard(Level A)	Supports	The product was tested for: Ability to perform functions from the keyboard only, and without requiring specific timings for individual keystrokes Proper operation of unique keystrokes and access keys, including those listed in the product documentation The ability to use the product with OS keyboard aids: StickyKeys and FilterKeys (feature names may be different on different platforms)
2.1.2 No Keyboard Trap (Level A)	Supports	The product was tested for: Movement of focus through each control only using the keyboard, with no "keyboard trap" that prevents focus from moving away from any control.
2.1.4 Character Key Shortcuts (Level A)	Not Applicable	The product was tested for: There are no single character keyboard shortcuts
2.2.1 Timing Adjustable(Level A)	Supports	The product was tested for : The user is warned before time expires and given at least 20 seconds to extend the time limit with a simple action (for example, "press the space bar"), and the user is allowed to extend the time limit at least ten times The documentation was tested for: Time limits are not used
2.2.2 Pause, Stop, Hide (Level A)	Partially Supports	The product was tested for : Moving, blinking, or scrolling content that is pure decoration can be stopped or hidden Multiple refreshes do not occur Exception : 27051501 The web console should disable/enable components based on user choices instead of hiding/un-hiding them The documentation was tested for: There is no moving, blinking or scrolling content
2.3.1 Three Flashes or Below Threshold(Level A)	Supports	The product was tested for: No portion of the screen flickers or flashes with a frequency between 2 Hz and 55 Hz
2.4.1 Bypass Blocks(Level A)	Supports	The product was tested for : Structure and hierarchy is marked up with Header elements outside of repetitive navigation links
2.4.2 Page Titled(Level A)	Supports	The product was tested for: The name of the software application is meaningful The documentation was tested for: Pages have a meaningful title specified in the TITLE element
2.4.3 Focus Order(Level A)	Supports	The product was tested for: Logical movement through the focusable components using only the keyboard, in an order that follows a meaningful sequence
2.4.4 Link Purpose (In Context)(Level A)	Supports	The product was tested for: The text of links and their surrounding paragraph, list, or table cell (with marked up table headers) is sufficient to describe their purpose
2.4.5 Multiple Ways(Level AA)	Supports	The product was tested for : Pages are fully inter-linked to each other Page contains controls that enable reaching all pages
2.4.6 Headings and Labels(Level AA)	Supports	The product was tested for: Headers describe the topic or purpose of the content below them Labels describe the purpose of the associated field
2.4.7 Focus Visible(Level AA)	Supports	The product was tested for: Visual indication of the location of the focus
2.5.1 Pointer Gestures (Level A)	Supports	The product was tested for: All functionality can be operated with a single pointer without a path-based gesture
2.5.2 Pointer Cancellation (Level A)	Supports	The product was tested for: Completing the function on the down-event is essential
2.5.3 Label in Name (Level A)	Supports	The product was tested for: The name contains the text that is presented visually
2.5.4 Motion Actuation (Level A)	Not Applicable	The product was tested for: Motion actuation is not implemented or used
3.1.1 Language of Page(Level A)	Supports	The product was tested for: Properly set lang attribute for each page
3.1.2 Language of Parts(Level AA)	Supports	The product was tested for: There is no mixture of languages in any page; each page contains properly set lang attribute
3.2.1 On Focus(Level A)	Partially Supports	The product was tested for: When an element receives focus, it does not result in a substantial change to the page, an additional change of keyboard focus, or the spawning of a pop-up window Exception : 27051501 The web console should disable/enable components based on user choices instead of hiding/un-hiding them
3.2.2 On Input(Level A)	Partially Supports	The product was tested for: Changes in the value of user interface components does not result in a substantial change to the page, an additional change of keyboard focus, or the spawning of a pop-up window Exception : 27051501 The web console should disable/enable components based on user choices instead of hiding/un-hiding them
3.2.3 Consistent Navigation(Level AA)	Supports	The product was tested for: Pages that are grouped together into sets with a common navigation mechanism utilize that navigation mechanism in the same fashion, with navigation elements appearing in the same relative order each time
3.2.4 Consistent Identification(Level AA)	Supports	The product was tested for: Images and controls are used and identified consistently throughout the product
3.3.1 Error Identification(Level A)	Supports	The product was tested for: When input errors are detected, they are described to the user in text, including identifying the item where the error occurred
3.3.2 Labels or Instructions (Level A)	Supports	The product was tested for: Labels or instructions are provided when the product requires user input
3.3.3 Error Suggestion (Level AA)	Supports	The product was tested for: When input errors are detected, they are described to the user in text, including identifying the item where the error occurred
3.3.4 Error Prevention (Legal, Financial, Data)(Level AA)	Supports	The product was tested for: Data is checked for input errors with an opportunity for the user to correct them Data can be reviewed, corrected, and confirmed by the user before they are finalized The documentation was tested for: Submissions can be reversed by the user
4.1.1 Parsing(Level A)	Supports	The product was tested for: Elements in HTML content have complete start and end tags, are properly nested, do not contain duplicate attributes, and have unique IDs Pages validate to the HTML specification
4.1.2 Name, Role, Value (Level A)	Supports	The product was tested for: HTML controls have a programmatically associated name, derived from the appropriate HTML elements and attributes including LABEL, TITLE, SUMMARY, CAPTION, etc. Additional state information is programmatically exposed for HTML controls, such as whether a field is ‘required’. Custom controls have appropriate roles specified using the role attribute Custom controls have appropriate state and property information conveyed using the relevant WAI-ARIA or HTML5 attributes Custom controls have a meaningful programmatically exposed name Frames have a meaningful title specified in the title attribute
4.1.3 Status Messages (Level AA)	Supports	The product was tested for: Status messages are presented to the user wherever applicable

2018 Section 508 Report

Chapter 3: Functional Performance Criteria (FPC)

Criteria	Conformance Level	Remarks and Explanations
302.1 Without Vision	Not Applicable	The product does not rely on equivalent functionality, and all aspects are addressed by the technical standards.
302.2 With Limited Vision	Not Applicable	The product does not rely on equivalent functionality, and all aspects are addressed by the technical standards.
302.3 Without Perception of Color	Not Applicable	The product does not rely on equivalent functionality, and all aspects are addressed by the technical standards.
302.4 Without Hearing	Not Applicable	The product does not rely on equivalent functionality, and all aspects are addressed by the technical standards.
302.5 With Limited Hearing	Not Applicable	The product does not rely on equivalent functionality, and all aspects are addressed by the technical standards.
302.6 Without Speech	Not Applicable	The product does not rely on equivalent functionality, and all aspects are addressed by the technical standards.
302.7 With Limited Manipulation	Not Applicable	The product does not rely on equivalent functionality, and all aspects are addressed by the technical standards.
302.8 With Limited Reach and Strength	Not Applicable	The product does not rely on equivalent functionality, and all aspects are addressed by the technical standards.
302.9 With Limited Language, Cognitive, and Learning Abilities	Not Applicable	The product does not rely on equivalent functionality, and all aspects are addressed by the technical standards.

Chapter 4: Hardware

Criteria	Conformance Level	Remarks and Explanations
402 Closed Functionality	Heading cell - no response required	Heading cell - no response required
402.2 General	Heading cell - no response required	Heading cell - no response required
402.2 Speech-Output Enabled	Heading cell - no response required	Heading cell - no response required
402.2.1 Information Displayed On-Screen	Not Applicable	The product is not closed hardware.
402.2.2 Transactional Outputs	Not Applicable	The product is not closed hardware.
402.2.3 Speech Delivery Type and Coordination	Not Applicable	The product is not closed hardware.
402.2.4 User Control	Not Applicable	The product is not closed hardware.
402.2.5 Braille Instructions	Not Applicable	The product is not closed hardware.
402.3 Volume	Heading cell - no response required	Heading cell - no response required
402.3.1 Private Listening	Not Applicable	The product is not closed hardware.
402.3.2 Non-private Listening	Not Applicable	The product is not closed hardware.
402.4 Characters on Display Screens	Not Applicable	The product is not closed hardware.
402.5 Characters on Variable Message Signs	Not Applicable	The product is not closed hardware.
403 Biometrics	Heading cell - no response required	Heading cell - no response required
403.1 General	Supports	This product was tested for: Biometrics are not used
404 Preservation of Information Provided for Accessibility	Heading cell - no response required	Heading cell - no response required
404.1 General	Supports	The product was tested for: There is no removal of accessibility information transmitted
405 Privacy	Heading cell - no response required	Heading cell - no response required
405.1 General	Supports	The product was tested for : The screen does not blank automatically Speech output is not used
406 Standard Connections	Heading cell - no response required	Heading cell - no response required
406.1 General	Supports	The product was tested for: One industry standard output is provided
407 Operable Parts	Heading cell - no response required	Heading cell - no response required
407.2 Contrast	Not Applicable	The product has functions intended to be located in spaces that are frequented only by service personnel for maintenance, repair, or occasional monitoring of equipment.
407.3 Input Controls	Heading cell - no response required	Heading cell - no response required
407.3.1 Tactilely Discernible	Not Applicable	The product has functions intended to be located in spaces that are frequented only by service personnel for maintenance, repair, or occasional monitoring of equipment.
407.3.2 Alphabetic Keys	Not Applicable	The product has functions intended to be located in spaces that are frequented only by service personnel for maintenance, repair, or occasional monitoring of equipment.
407.3.3 Numeric Keys	Not Applicable	The product has functions intended to be located in spaces that are frequented only by service personnel for maintenance, repair, or occasional monitoring of equipment.
407.4 Key Repeat	Not Applicable	The product has functions intended to be located in spaces that are frequented only by service personnel for maintenance, repair, or occasional monitoring of equipment.
407.5 Timed Response	Not Applicable	The product has functions intended to be located in spaces that are frequented only by service personnel for maintenance, repair, or occasional monitoring of equipment.
407.6 Operation	Not Applicable	The product has functions intended to be located in spaces that are frequented only by service personnel for maintenance, repair, or occasional monitoring of equipment.
407.7 Tickets, Fare Cards, and Keycards	Not Applicable	The product has functions intended to be located in spaces that are frequented only by service personnel for maintenance, repair, or occasional monitoring of equipment.
407.8 Reach Height and Depth	Heading cell - no response required	Heading cell - no response required
407.8.1 Vertical Reference Plane	Not Applicable	The product has functions intended to be located in spaces that are frequented only by service personnel for maintenance, repair, or occasional monitoring of equipment.
407.8.1.1 Vertical Plane for Side Reach	Not Applicable	The product has functions intended to be located in spaces that are frequented only by service personnel for maintenance, repair, or occasional monitoring of equipment.
407.8.1.2 Vertical Plane for Forward Reach	Not Applicable	The product has functions intended to be located in spaces that are frequented only by service personnel for maintenance, repair, or occasional monitoring of equipment.
407.8.2 Side Reach	Not Applicable	The product has functions intended to be located in spaces that are frequented only by service personnel for maintenance, repair, or occasional monitoring of equipment.
407.8.2.1 Unobstructed Side Reach	Not Applicable	The product has functions intended to be located in spaces that are frequented only by service personnel for maintenance, repair, or occasional monitoring of equipment.
407.8.2.2 Obstructed Side Reach	Not Applicable	The product has functions intended to be located in spaces that are frequented only by service personnel for maintenance, repair, or occasional monitoring of equipment.
407.8.3 Forward Reach	Not Applicable	The product has functions intended to be located in spaces that are frequented only by service personnel for maintenance, repair, or occasional monitoring of equipment.
407.8.3.1 Unobstructed Forward Reach	Not Applicable	The product has functions intended to be located in spaces that are frequented only by service personnel for maintenance, repair, or occasional monitoring of equipment.
407.8.3.2 Obstructed Forward Reach	Not Applicable	The product has functions intended to be located in spaces that are frequented only by service personnel for maintenance, repair, or occasional monitoring of equipment.
407.8.3.2.1 Operable Part height for ICT with Obstructive Forward Reach	Not Applicable	The product has functions intended to be located in spaces that are frequented only by service personnel for maintenance, repair, or occasional monitoring of equipment.
407.8.3.2.2 Knee and Toe Space under ICT with Obstructed Forward Reach	Not Applicable	The product has functions intended to be located in spaces that are frequented only by service personnel for maintenance, repair, or occasional monitoring of equipment.
408 Display Screens	Heading cell - no response required	Heading cell - no response required
408.2 Visibility	Supports	The product was tested for: Display screens are not provided
408.3 Flashing	Supports	The product was tested for: Flashes do not exceed the general flash and red flash thresholds
409 Status Indicators	Heading cell - no response required	Heading cell - no response required
409.1 General	Not Applicable	The product has functions intended to be located in spaces that are frequented only by service personnel for maintenance, repair, or occasional monitoring of equipment.
410 Color Coding	Heading cell - no response required	Heading cell - no response required
410.1 General	Supports	The product was tested for: Information conveyed by color is available in alternative formats, such as shape or text
411 Audible Signals	Heading cell - no response required	Heading cell - no response required
411.1 General	Supports	The product was tested for: Audible signals or cues are not the only means of conveying information, indicating an action, or prompting a response
41ICT with Two-Way Voice Communication	Heading cell - no response required	Heading cell - no response required
412.2.1 Volume Gain for Wireline Telephones	Not Applicable	The product does not have Two-Way Voice Communication
412.2.2 Volume Gain for Non-Wireline ICT	Not Applicable	The product does not have Two-Way Voice Communication
412.3 Interference Reduction and Magnetic Coupling	Heading cell - no response required	Heading cell - no response required
412.3.1 Wireless Handsets	Not Applicable	The product does not have Two-Way Voice Communication
412.3.2 Wireline handsets	Not Applicable	The product does not have Two-Way Voice Communication
412.4 Digital Encoding of Speech	Not Applicable	The product does not have Two-Way Voice Communication
412.5 Real-Time Text Functionality [Reserved]	Heading cell - no response required	Heading cell - no response required
412.6 Caller ID	Not Applicable	The product does not have Two-Way Voice Communication
412.7 Video Communication	Not Applicable	The product does not have Two-Way Voice Communication
412.8.1 TTY Connectability	Not Applicable	The product does not have Two-Way Voice Communication
412.8.2 Voice and Hearing Carry Over	Not Applicable	The product does not have Two-Way Voice Communication
412.8.3 Signal Compatibility	Not Applicable	The product does not have Two-Way Voice Communication
412.8.4 Voice Mail and Other Messaging Systems	Not Applicable	The product does not have Two-Way Voice Communication
413 Closed Caption Processing Technologies	Heading cell - no response required	Heading cell - no response required
413.1.1 Decoding and Display of Closed Captions	Not Applicable	The product has no multimedia.
413.1.2 Pass-Through of Closed Caption Data	Not Applicable	The product has no multimedia.
414 Audio Description Processing Technologies	Heading cell - no response required	Heading cell - no response required
414.1.1 Digital Television Tuner	Not Applicable	The product has no multimedia.
414.1.2 Other ICT	Not Applicable	The product has no multimedia.
415 User Controls for Captions and Audio Descriptions	Heading cell - no response required	Heading cell - no response required
415.1.1 Caption Controls	Not Applicable	The product has no multimedia.
415.1.2 Audio Description Controls	Not Applicable	The product has no multimedia.

Chapter 5: Software

Criteria	Conformance Level	Remarks and Explanations
501.1 Scope - Incorporation of WCAG 2.0 AA	Supports	See the responses in the WCAG 2.0 section of this report.
502 Interoperability with Assistive Technology	Heading cell - no response required	Heading cell - no response required
502.2.1 User Control of Accessibility Features	Not Applicable	The product is not a platform or does not have access to platform accessibility features.
502.2.2 No Disruption of Accessibility Features	Not Applicable	The product is designed to be isolated from the underlying platform.
502.3 Accessibility Services	Heading cell - no response required	Heading cell - no response required
502.3.1 Object Information	Not Applicable	The product is not a platform or does not have access to platform accessibility features.
502.3.2 Modification of Object Information	Not Applicable	The product is not a platform or does not have access to platform accessibility features.
502.3.3 Row, Column, and Headers	Not Applicable	The product is not a platform or does not have access to platform accessibility features.
502.3.4 Values	Not Applicable	The product is not a platform or does not have access to platform accessibility features.
502.3.5 Modification of Values	Not Applicable	The product is not a platform or does not have access to platform accessibility features.
502.3.6 Label Relationships	Not Applicable	The product is not a platform or does not have access to platform accessibility features.
502.3.7 Hierarchical Relationships	Not Applicable	The product is not a platform or does not have access to platform accessibility features.
502.3.8 Text	Not Applicable	The product is not a platform or does not have access to platform accessibility features.
502.3.9 Modification of Text	Not Applicable	The product is not a platform or does not have access to platform accessibility features.
502.3.10 List of Actions	Not Applicable	The product is not a platform or does not have access to platform accessibility features.
502.3.11 Actions on Objects	Not Applicable	The product is not a platform or does not have access to platform accessibility features.
502.3.12 Focus Cursor	Not Applicable	The product is not a platform or does not have access to platform accessibility features.
502.3.13 Modification of Focus Cursor	Not Applicable	The product is not a platform or does not have access to platform accessibility features.
502.3.14 Event Notification	Not Applicable	The product is not a platform or does not have access to platform accessibility features.
502.4 Platform Accessibility Features	Not Applicable	The product is not a platform or does not have access to platform accessibility features.
503 Applications	Heading cell - no response required	Heading cell - no response required
503.2 User Preferences	Not Applicable	The product is designed to be isolated from the underlying platform.
503.3 Alternative User Interfaces	Not Applicable	The product does not have assistive technology features.
503.4 User Controls for Captions and Audio Description	Heading cell - no response required	Heading cell - no response required
503.4.1 Caption Controls	Not Applicable	The product has no multimedia.
503.4.2 Audio Description Controls	Not Applicable	The product has no multimedia.
504 Authoring Tools	Heading cell - no response required	Heading cell - no response required
504.2 Content Creation or Editing	Not Applicable	The product is not an authoring tool.
504.2.1 Preservation of Information Provided for Accessibility in Format Conversion	Not Applicable	The product is not an authoring tool.
504.2.2 PDF Export	Not Applicable	The product is not an authoring tool.
504.3 Prompts	Not Applicable	The product is not an authoring tool.
504.4 Templates	Not Applicable	The product is not an authoring tool.

Chapter 6: Support Documentation and Services

Criteria	Conformance Level	Remarks and Explanations
602 Support Documentation	Heading cell - no response required	Heading cell - no response required
602.2 Accessibility and Compatibility Features	Supports	Product documentation was tested for: Describes workarounds. Describes how to use the software accessibility features that are part of the product and that provide compatibility with assistive technology. Accessibility related documentation can be found within the product documentation. Documentation for user accessibility options is provided in the accessibility guide at https://docs.oracle.com/en/engineered-systems/oracle-database-appliance/18.5/acoda/index.html
602.3 Scope - Incorporation of WCAG 2.0 AA	Supports	See the responses in the WCAG 2.0 section of this report.
602.4 Alternate Formats for Non-Electronic Support Documentation	Not Applicable	Product documentation is in electronic format.
603 Support Services	Heading cell - no response required	Heading cell - no response required
603.2 Information on Accessibility and Compatibility Features	Supports	Oracle Global Customer Support can provide information about accessibility features of the product.
603.3 Accommodation of Communication Needs	Supports	Oracle customers have access to electronic support through My Oracle Support or by calling Oracle Support at 1.800.223.1711. Hearing-impaired customers in the U.S. who wish to speak to an Oracle Support representative may use a telecommunications relay service (TRS). Information about the TRS is available at http://www.fcc.gov/cgb/consumerfacts/trs.html, and a list of telephone numbers is available at https://www.fcc.gov/general/telecommunications-relay-services-directory. International hearing-impaired customers should use the TRS at +1.605.224.1837. An Oracle Support engineer will respond to technical issues according to the standard service request process.

Oracle Legal Disclaimer

The information above describes this product's ability to support the applicableStandards/Guidelines, subject to Oracle's interpretation of those standards(available at https://www.oracle.com/corporate/accessibility/policy.html#standards-tab) and the remarks in this document. For more information regarding the accessibility status of this product or other Oracle products, see http://www.oracle.com/corporate/accessibility or contact: accessible_ww@oracle.com.

This document is provided for information purposes only and the contents hereof are subject to change without notice. Oracle Corporation does not warrant that this document is error free, nor does it provide any other warranties or conditions, whether expressed orally or implied in law, including implied warranties and conditions of merchantability or fitness for a particular purpose. Oracle Corporation specifically disclaims any liability with respect to this document and no contractual obligations are formed either directly or indirectly by this document. Oracle further makes no representation concerning the ability of assistive technologies or other products to interoperate with Oracle products. This document addresses the named product(s) only and not prerequisite products for which Oracle supplies restricted use licenses.