Oracle Accessibility Conformance Report

VPAT® Version 2.3 - April 2019

Name of Product:

Oracle MyLearn 2.4

Product Description:

Oracle MyLearn is Oracle University's online learning portal that delivers personalized a learning experience to Oracle customers.

Features include:

  • Visibility into Oracle University's full digital learning library
    • Learner profile
    • Personalized homepage
    • Content recommendations
    • Continue learning and favorites
    • Powerful cross-product search
    • Centralized learner dashboard (Progress, history, achievements)
    • Modern user experience on desktops and devices
    • Access to all typical training content types:
      • Learning Paths, Courses, Blended Articles, Live Sessions, Skill Checks, Assessments, Certification Exams, Hands-on Labs

    Product website: https://mylearn.oracle.com

    Date:

    11-Jul-2022

    Contact Information:

    accessible_ww@oracle.com

    Notes:

    The Oracle MyLearn content management system (CMS) is excluded from ACR.  The MyLearn CMS is an internal Oracle tool for managing content. 

    Dependent Products


    This product interacts with or is built with the other Oracle products listedin this section. Click below to view information about the accessibility ofthese dependent products. Products listed are the versions available at thetime of publication of this document; newer documents may be available that supersedethese versions.

    Evaluation Methods Used:

    Oracle's policy is to design, develop and test both products and documentation to be accessible. The recommended styles of testing for accessibility include: (i) algorithmic automated tests, (ii) human judgement tests such as tool-assisted tests, visual inspection and manual operation, and (iii) testing with assistive technology by people with and without disabilities. Additional information about Oracle's accessibility program is available on http://www.oracle.com/corporate/accessibility/index.html

    Accessibility Standards/Guidelines

    This report covers the degree of conformance for the following accessibility standard/guideline:

    Standard/GuidelineIncluded In Report
    Web Content Accessibility Guidelines 2.1Level A - Yes
    Level AA - Yes
    Level AAA - No
    Revised Section 508 standards published January 18, 2017 and corrected January 22, 2018Yes

    Terms

    The terms used in the Conformance Level information are defined as follows:

    Supports
    The functionality of the product has at least one method that meets the criteria without known defects or meets with equivalent facilitation.
    Partially Supports
    Some functionality of the product does not meet the criteria.
    Does Not Support
    Majority of functionality of the product does not meet the criteria.
    Not Applicable
    The criteria are not relevant to the product.

    WCAG 2.1 Report

    Table 1 also documents conformance with:

    • Section 508: Chapter 5 - 501.1 Scope, 504.2 Content Creation or Editing, and Chapter 6 - 602.3 Electronic Support Documentation

    Note: When reporting on conformance with the WCAG 2.1 Success Criteria, they are scoped for full pages, complete processes, and accessibility-supported ways of using technology as documented in the WCAG 2.1 Conformance Requirements.

    Table 1: WCAG Conformance Criteria

    Criteria
    Conformance Level
    Remarks and Explanations
    1.1.1 Non-text Content (Level A)Partially Supports

    The product was tested for :

    • Images that convey information have meaningful alternative text using ALT
    • Images that are decorative are marked up using ALT=”” or CSS background images
    • Controls have an associated name
    • Text summary or alternative is provided for time-based media
    • Titles for Objects and Applets are provided
    • CAPTCHAs are not used

    Exceptions : 

    • OUDEV-7879 MyExamPurchases page : [role='img'] elements must have an alternative text
    1.2.1 Audio-only and Video-only (Prerecorded) (Level A)Not Applicable

    The product was tested for :

    • There is no pre-recorded audio only or video only content.
    1.2.2 Captions (Prerecorded) (Level A)Supports

    The product was tested for : 

    • Pre-recorded video includes closed captions
    1.2.3 Audio Description or Media Alternative (Prerecorded) (Level A)Supports

    The product was tested for :

    • Pre-recorded video includes an alternative to the video
    1.2.4 Captions (Live) (Level AA)Not Applicable

    The product was tested for :

    • No live audio content in video is being used.
    1.2.5 Audio Description (Prerecorded) (Level AA)Supports

    The product was tested for :

    • Pre-recorded video includes a second version (or the only version) of the video that has audio descriptions built into it on the main audio track
    1.3.1 Info and Relationships (Level A)Partially Supports

    The product was tested for :

    • User interface component labels are associated with the fields they are labeling
    • Headings are encoded with HTML heading tags
    • List markup is used for marking up lists
    • Table markup is used for marking up data tables, including row and column headers and table captions/summaries where appropriate
    • Layout tables use appropriate markup
    • Groups of components are marked up with their description
    • Style sheets are used only to change the layout and presentation on the screen

    Exceptions 

    • OUDEV-7812 Dashboard page - Screen reader does not read Content Preferences, Progress & History, Exams and Achievements as headings
    • OUDEV-7915 Share Feature - The first menu item is skipped when using a screen reader
    1.3.2 Meaningful Sequence(Level A)Supports

    The product was tested for :

    • The sequence of elements in the DOM matches a logical reading sequence
    1.3.3 Sensory Characteristics(Level A)Supports

    The product was tested for :

    • Instructions provided do not refer to things solely based on their sensory characteristics such as shape, size, visual location, orientation, color, or sound
    • Instructions provided which refer to graphics include a reference to the text alternative of the graphic
    1.3.4 Orientation (Level AA)Partially Supports

    The product was tested for :

    • Text is displayed in both device orientations without loss of functionality or visibility of the text.
    • A fixed display orientation is required for essential functionality.

    Exceptions :

    • OUDEV-7346 Android : Course Articles - Give Feedback is not seen in portrait mode
    1.3.5 Identify Input Purpose (Level AA)Supports

    The product was tested for :

    • There are no text fields that collect information about the user.
    1.4.1 Use of Color(Level A)Supports

    The product was tested for :

    • Information conveyed by color is available in alternative formats, such as shape, text, font weight
    1.4.2 Audio Control(Level A)Supports

    The product was tested for :

    • Audio that plays automatically for more than 3 seconds can be paused or stopped
    1.4.3 Contrast (Minimum) (Level AA)Partially Supports

    The product was tested for :

    • Large-scale text and images of large-scale text have a contrast ratio of at least 3:1
    • All other text and images of text have a contrast ratio of at least 4.5:1

    Exceptions :

    • OUDEV-7903 Enroll button on Live session page has a contrast ratio of 3.66
    • OUDEV-7902 Course page side Bar Tabs have a contrast ratio of 3.45
    • OUDEV-7900 Create your oracle account has a contrast ratio of 3.16 ( Oracle Account creation Form - External )
    • OUDEV-7901   OUDEV-7899 Home page, User Profile Menu options has contrast ration of 2:34
    1.4.4 Resize text(Level AA)Supports

    The product was tested for :

    • Text can be resized up to 200% without loss of content or functionality
    1.4.5 Images of Text(Level AA)Supports

    The product was tested for :

    • Images of text are only used when the technology can't create the desired visual presentation, the image can be customized or the particular image is essential
    1.4.10 Reflow (Level AA)Partially Supports

    The product was tested for :

    • Text information reflows so that only one direction of scrolling is required while at 400% zoom.
    • An alternative mobile user interface is available and is accessed from the main application.
    • Content that requires two-dimensional layout only presents scroll bars in the component used
      to present the two-dimensional content.

    Exception : 

    • OUDEV-7919 Course page - player options are not seen at 400% zoom
    1.4.11 Non-text Contrast (Level AA)Supports

    The product was tested for :

    • Non-text items have a contrast ratio of at least 3:1
    1.4.12 Text Spacing (Level AA)Supports

    The product was tested for:

    • When the following attributes and no others are modified there is no loss in functionality or content:
      • Line height (line spacing) to at least 1.5 times the font size
      • Spacing following paragraphs to at least 2 times the font size
      • Letter spacing (tracking) to at least 0.12 times the font size
      • Word spacing to at least 0.16 times the font size
    1.4.13 Content on Hover or Focus (Level AA)Supports

    The product was tested for :

    • Dismissable -The content can be dismissed without moving the pointer or keyboard focus
    • Hoverable - When pointer hover triggers additional content, the pointer can be moved over the additional content without the additional content disappearing
    • Persistent - The additional content remains visible until the hover or focus trigger is removed, the user dismisses it, or its information is no longer valid.
    • Information appears on hover or focus using default browser behavior, such as the title attribute of components
    2.1.1 Keyboard(Level A)Partially Supports

    The product was tested for :

    • Ability to perform functions from the keyboard only, and without requiring specific timings for individual keystrokes
    • Proper operation of unique keystrokes and access keys, including those listed in the product documentation

    Exceptions :

    • OUDEV-7897 Progress & History - Focus not seen for sort icons in column headers and course title
    • OUDEV-7855 MyExamPurchases page - click on Buy exam - education page opens in two tabs at a time
    • OUDEV-7154 Course page - Focus is not seen on forward/backword 10 seconds icon
    2.1.2 No Keyboard Trap (Level A)Supports

    The product was tested for :

    • Movement of focus through each control only using the keyboard, with no "keyboard trap" that prevents focus from moving away from any control
    2.1.4 Character Key Shortcuts (Level A)Not Applicable

    The product was tested for :

    • There are no single character keyboard shortcuts.
    2.2.1 Timing Adjustable(Level A)Not Applicable

    The product was tested for :

    • Time limits are not used
    2.2.2 Pause, Stop, Hide (Level A)Supports

    The product was tested for : 

    • Moving, blinking, or scrolling information that is designed to last for more than five seconds can be paused
    • Moving, blinking, or scrolling content that is pure decoration can be stopped or hidden
    2.3.1 Three Flashes or Below Threshold(Level A)Supports

    The product was tested for :

    • No portion of the screen flickers or flashes with a frequency between 2 Hz and 55 Hz
    2.4.1 Bypass Blocks(Level A)Supports

    The product was tested for : 

    • A ‘Skip to Main Content’ link is provided to skip repetitive navigation links at the top of the page.
    • Structure and hierarchy is marked up with Header elements outside of repetitive navigation links
    • WAI-ARIA Landmark elements are used outside of repetitive navigation link
    2.4.2 Page Titled(Level A)Partially Supports

    The product was tested for :

    • Pages have a meaningful title specified in the TITLE element

    Exceptions :

    • OUDEV-7904  Static page title 'Oracle MyLearn' should be replaced with appropriate title/header while navigating between the pages
    2.4.3 Focus Order(Level A)Partially Supports

    The product was tested for :

    • Logical movement through the focusable components using only the keyboard, in an order that follows a meaningful sequence

    Exceptions :

    • OUDEV-7895   Reschedule/Cancel the exam components are not in the focus order post registration
    • OUDEV-7122 MyExamPurchases page - Focus to Level 1 exam details is skipped using Keyboard and content is not being read using screen reader
    2.4.4 Link Purpose (In Context)(Level A)Supports

    The product was tested for :

    • The text of links and their surrounding paragraph, list, or table cell (with marked up table headers) is sufficient to describe their purpose
    2.4.5 Multiple Ways(Level AA)Supports

    The product was tested for :

    • Pages are contained in a "site map"
    • Pages can be found using the provided "search" function
    • Pages are in a site table of contents
    • Pages are fully inter-linked to each other
    • Page contains controls that enable reaching all pages
    2.4.6 Headings and Labels(Level AA)Supports

    The product was tested for :

    • Headers describe the topic or purpose of the content below them
    • Labels describe the purpose of the associated field
    2.4.7 Focus Visible(Level AA)Partially Supports

    The product was tested for :

    • Visual indication of the location of the focus

    Exceptions :

    • OUDEV-7892 Exam schedule/Registration page - Focus is not seen on Save and Continue Button
    • OUDEV-7891 Up Arrow icon ( Navigate to previous page ) - Focus indicator is not visible ( Exam page )
    • OUDEV-7156 Course page - Focus is not seen on Give Feedback window
    • OUDEV-7898 Achievements Page - Guest user - Focus is not set to 'Become Oracle Certified' and 'Become an Explorer'. For logged in user, Focus is not set to certification badges 'View Path'
    2.5.1 Pointer Gestures (Level A)Not Applicable

    The product was tested for :

    • There are no multipoint or path-based gesture actions.
    2.5.2 Pointer Cancellation (Level A)Not Applicable

    The product was tested for: 

    • There are no single pointer operations
    2.5.3 Label in Name (Level A)Supports

    The product was tested for :

    • User interface components that include text or images of text and have a label, have a name that contains the text that is presented visually.
    2.5.4 Motion Actuation (Level A)Not Applicable

    The product was tested for :

    • There are no functions that require motion of the device
    3.1.1 Language of Page(Level A)Supports

    The product was tested for :

    • Properly set lang attribute for each page
    3.1.2 Language of Parts(Level AA)Supports

    The product was tested for :

    • Proper use of lang attribute for text passages that are in a different language than that of the page
    3.2.1 On Focus(Level A)Supports

    The product was tested for :

    • When an element receives focus, it does not result in a substantial change to the page, an additional change of keyboard focus, or the spawning of a pop-up window
    3.2.2 On Input(Level A)Supports

    The product was tested for :

    • Changes in the value of user interface components does not result in a substantial change to the page, an additional change of keyboard focus, or the spawning of a pop-up window
    • In circumstances where changing the value of the components causes a substantial change to the page, an additional change of keyboard focus, or the spawning of a pop-up window, warning is given prior to the user interacting with those user-interface components
    3.2.3 Consistent Navigation(Level AA)Supports

    The product was tested for :

    • Pages that are grouped together into sets with a common navigation mechanism utilize that navigation mechanism in the same fashion, with navigation elements appearing in the same relative order each time
    3.2.4 Consistent Identification(Level AA)Supports

    The product was tested for :

    • Images and controls are used and identified consistently throughout the product
    3.3.1 Error Identification(Level A)Supports

    The product was tested for :

    • When input errors are detected, they are described to the user in text, including identifying the item where the error occurred
    3.3.2 Labels or Instructions (Level A)Supports

    The product was tested for :

    • Labels or instructions are provided when the product requires user input
    3.3.3 Error Suggestion (Level AA)Supports

    The product was tested for :

    • Where suggestions for fixing an input error are known, they are provided to the user
    3.3.4 Error Prevention (Legal, Financial, Data)(Level AA)Supports

    The product was tested for :

    • Submissions can be reversed by the user
    • Data is checked for input errors with an opportunity for the user to correct them
    • Data can be reviewed, corrected, and confirmed by the user before they are finalized
    4.1.1 Parsing(Level A)Supports

    The product was tested for :

    • Elements in HTML content have complete start and end tags, are properly nested, do not contain duplicate attributes, and have unique IDs
    • Pages validate to the HTML specification
    4.1.2 Name, Role, Value (Level A)Supports

    The product was tested for :

    • HTML controls have a programmatically associated name, derived from the appropriate HTML elements and attributes including LABEL, TITLE, SUMMARY, CAPTION, etc.
    • Additional state information is programmatically exposed for HTML controls, such as whether a field is ‘required’.
    • Custom controls have appropriate roles specified using the role attribute
    • Custom controls have appropriate state and property information conveyed using the relevant WAI-ARIA or HTML5 attributes
    • Custom controls have a meaningful programmatically exposed name
    • Frames have a meaningful title specified in the title attribute
    4.1.3 Status Messages (Level AA)Supports

    The product was tested for :

    • Status messages have role or properties set so information is conveyed to assistive technology without the component receiving focus.

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    2018 Section 508 Report

    Chapter 3: Functional Performance Criteria (FPC)

    Criteria
    Conformance Level
    Remarks and Explanations
    302.1 Without VisionNot ApplicableThe product does not rely on equivalent functionality, and all aspects are addressed by the technical standards.
    302.2 With Limited VisionNot ApplicableThe product does not rely on equivalent functionality, and all aspects are addressed by the technical standards.
    302.3 Without Perception of ColorNot ApplicableThe product does not rely on equivalent functionality, and all aspects are addressed by the technical standards.
    302.4 Without HearingNot ApplicableThe product does not rely on equivalent functionality, and all aspects are addressed by the technical standards.
    302.5 With Limited HearingNot ApplicableThe product does not rely on equivalent functionality, and all aspects are addressed by the technical standards.
    302.6 Without SpeechNot ApplicableThe product does not rely on equivalent functionality, and all aspects are addressed by the technical standards.
    302.7 With Limited ManipulationNot ApplicableThe product does not rely on equivalent functionality, and all aspects are addressed by the technical standards.
    302.8 With Limited Reach and StrengthNot ApplicableThe product does not rely on equivalent functionality, and all aspects are addressed by the technical standards.
    302.9 With Limited Language, Cognitive, and Learning AbilitiesNot ApplicableThe product does not rely on equivalent functionality, and all aspects are addressed by the technical standards.

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    Chapter 4: Hardware

    These criteria are all Not Applicable because the product is not Hardware

    Chapter 5: Software

    Criteria
    Conformance Level
    Remarks and Explanations
    501.1 Scope - Incorporation of WCAG 2.0 AASupportsSee the responses in the WCAG 2.0 section of this report.
     502 Interoperability with Assistive TechnologyHeading cell - no response requiredHeading cell - no response required
    502.2.1 User Control of Accessibility FeaturesNot ApplicableThe product is not a platform or does not have access to platform accessibility features.
    502.2.2 No Disruption of Accessibility FeaturesNot ApplicableThe product is designed to be isolated from the underlying platform.
     502.3 Accessibility ServicesHeading cell - no response requiredHeading cell - no response required
    502.3.1 Object InformationNot ApplicableThe product is not a platform or does not have access to platform accessibility features.
    502.3.2 Modification of Object InformationNot ApplicableThe product is not a platform or does not have access to platform accessibility features.
    502.3.3 Row, Column, and HeadersNot ApplicableThe product is not a platform or does not have access to platform accessibility features.
    502.3.4 ValuesNot ApplicableThe product is not a platform or does not have access to platform accessibility features.
    502.3.5 Modification of ValuesNot ApplicableThe product is not a platform or does not have access to platform accessibility features.
    502.3.6 Label RelationshipsNot ApplicableThe product is not a platform or does not have access to platform accessibility features.
    502.3.7 Hierarchical RelationshipsNot ApplicableThe product is not a platform or does not have access to platform accessibility features.
    502.3.8 TextNot ApplicableThe product is not a platform or does not have access to platform accessibility features.
    502.3.9 Modification of TextNot ApplicableThe product is not a platform or does not have access to platform accessibility features.
    502.3.10 List of ActionsNot ApplicableThe product is not a platform or does not have access to platform accessibility features.
    502.3.11 Actions on ObjectsNot ApplicableThe product is not a platform or does not have access to platform accessibility features.
    502.3.12 Focus CursorNot ApplicableThe product is not a platform or does not have access to platform accessibility features.
    502.3.13 Modification of Focus CursorNot ApplicableThe product is not a platform or does not have access to platform accessibility features.
    502.3.14 Event NotificationNot ApplicableThe product is not a platform or does not have access to platform accessibility features.
    502.4 Platform Accessibility FeaturesNot ApplicableThe product is not a platform or does not have access to platform accessibility features.
     503 ApplicationsHeading cell - no response requiredHeading cell - no response required
    503.2 User PreferencesNot ApplicableThe product is designed to be isolated from the underlying platform.
    503.3 Alternative User InterfacesNot ApplicableThe product does not have assistive technology features.
     503.4 User Controls for Captions and Audio DescriptionHeading cell - no response requiredHeading cell - no response required
    503.4.1 Caption ControlsSupports

    The product was tested for:

    • User controls for the selection of captions are provided at the same menu level as the user controls for volume or program selection
    503.4.2 Audio Description ControlsSupports

    The product was tested for:

    • User controls for the selection of audio description are provided at the same menu level as the user controls for volume or program selection
     504 Authoring ToolsHeading cell - no response requiredHeading cell - no response required
    504.2 Content Creation or EditingNot ApplicableThe product is not an authoring tool.
    504.2.1 Preservation of Information Provided for Accessibility in Format ConversionNot ApplicableThe product is not an authoring tool.
    504.2.2 PDF ExportNot ApplicableThe product is not an authoring tool.
    504.3 PromptsNot ApplicableThe product is not an authoring tool.
    504.4 TemplatesNot ApplicableThe product is not an authoring tool.

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    Chapter 6: Support Documentation and Services

    Criteria
    Conformance Level
    Remarks and Explanations
     602 Support DocumentationHeading cell - no response requiredHeading cell - no response required
    602.2 Accessibility and Compatibility FeaturesNot Applicable

    The product does not have accessibility and compatibility features to be documented.

    602.3 Scope - Incorporation of WCAG 2.0 AASupportsSee the responses in the WCAG 2.0 section of this report.
    602.4 Alternate Formats for Non-Electronic Support DocumentationNot Applicable

    Product documentation is in electronic format.

     603 Support ServicesHeading cell - no response requiredHeading cell - no response required
    603.2 Information on Accessibility and Compatibility FeaturesSupports

    Oracle University customer support can provide information about accessibility features of the product.

    603.3 Accommodation of Communication NeedsSupports

    Oracle MyLearn uses a dedicated Oracle University Support team. 

    MyLearn users can access support at the following url:

    https://help-education.oracle.com/pls/apex/f?p=109:1:13047939984264::::p_prod_id,p_org_id,p_lang:8,1001,US

    This link is provided within the Oracle MyLearn customer UI.

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    Oracle Legal Disclaimer

    The information above describes this product's ability to support the applicableStandards/Guidelines, subject to Oracle's interpretation of those standards(available at https://www.oracle.com/corporate/accessibility/policy.html#standards-tab) and the remarks in this document. For more information regarding the accessibility status of this product or other Oracle products, see http://www.oracle.com/corporate/accessibility or contact: accessible_ww@oracle.com.

    This document is provided for information purposes only and the contents hereof are subject to change without notice. Oracle Corporation does not warrant that this document is error free, nor does it provide any other warranties or conditions, whether expressed orally or implied in law, including implied warranties and conditions of merchantability or fitness for a particular purpose. Oracle Corporation specifically disclaims any liability with respect to this document and no contractual obligations are formed either directly or indirectly by this document. Oracle further makes no representation concerning the ability of assistive technologies or other products to interoperate with Oracle products. This document addresses the named product(s) only and not prerequisite products for which Oracle supplies restricted use licenses.