Oracle CX for Industry

Across industries, customers have high expectations. Oracle CX industry solutions unleash the power of innovative technologies and connected applications, enabling you to engage with your customers in exciting ways.

Finding the right CRM

Explore CX for Industry

Create seamless experiences for your customers

Oracle Digital Business Experience helps communications service providers manage experiences and revenue at every stage of the customer journey.

Solutions

Customer experience solutions geared to your industry

Gain a comprehensive, end-to-end solution

Each CX industry solution is designed to solve end-to-end business needs for specific industries. To minimize deployment efforts and offer greater business agility, Oracle delivers prebuilt, configurable solutions that integrate with back-office solutions.

Make engagements more intelligent and contextual

Benefit from artificial intelligence and prebuilt analytics to identify opportunities, address issues, and serve customers’ needs better and faster to get ahead of your competition.

Engage customers in moments of need

Oracle CX helps you mine all available data, predict moments of need, and engage customers at the right time through the right channel to exceed their expectations.

Explore Oracle industry solutions

Drive digital transformation with technologies that are tailored to the needs of your industry. Connect front- and back-office with a complete platform to accelerate evolution and compete in the vertical customer experience.

Oracle CX customer successes

View more customer successes

Learn how leading companies around the world use Oracle CX industry-specific solutions to help their teams succeed.

CX in Automotive

Five ways IoT is impacting customer experiences in the automotive industry

Jessica Kaufman, Senior Product Marketing Manager

The automotive industry, by nature, tends to be very innovative. See how you can leverage the Internet of Things (IoT) to offer even more opportunities for improved customer experiences. This blog explores the five major applications and impacts of IoT on CX within the automotive industry.

Discover the impacts

Resources

Release Readiness

Oracle Fusion Cloud Applications ebook

Build the future of your business with Oracle SaaS applications. This business manager’s guide helps you discover new ways to grow your business so you can survive and thrive—no matter what the future brings.

The Oracle Playbook series

We've compiled the secrets to our people, process, and systems strategy. And we want to share them with you.

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