Connect your largest and most valuable customers with loyalty and reward programs specifically targeted to them. Oracle CrowdTwist Loyalty and Engagement increases profitability, deepens customer relationships, and improves customer retention.
Increase profitability, deepen customer relationships, and improve customer retention.
Discover how engagement-based loyalty transforms customers into passionate fans.
Capture data every time customers engage with your brand to build a full 360-degree customer profile that can be used to personalize interactions and offerings.
Build customer loyalty by creating consistent loyalty experiences no matter which touchpoints—physical or digital—customers chose to interact with your brand.
Collect actionable customer data across all touchpoints and channels and use that data to deepen connections with your customers.
Interact with your customers beyond the point of transaction and add gamification. Begin to understand why they engage and what motivates purchases.
Build rich, first-party profiles of your most valuable customers by combining their brand engagement, social influence, and spend.
Create more targeted marketing campaigns and boost conversion rates using the real-time customer loyalty and engagement data in Oracle Responsys Campaign Management. Segment and personalize your marketing campaigns more effectively by matching offers to customer preferences in real time.
Discover how to build better relationships with your most valuable shoppers with Oracle CrowdTwist Loyalty and Engagement.
Companies look to Oracle CrowdTwist to build customer relationships that extend beyond the point of transaction.
Make customers feel valued for their loyalty at every interaction with engaging and rewarding loyalty programs.
How to add value to the customer relationship and build trust (PDF)
Recognize and reward customers for engaging with your brand in the way that is most convenient for them.
Leverage the customer data collected in loyalty programs to make every communication relevant and valuable.
Understand your most valuable customers, market to them more effectively, and attract look-alike audiences.
Easily create engaging, rewarding, and personalized loyalty programs with preloaded, guided user experiences and standardized CTAs, integration widgets, and gamification capabilities.
See how the Oracle CX team is working to make every customer interaction matter. Catch up on the latest in blogs, videos, product demos, events, and more.