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Operational Excellence

By deploying Oracle HCM Cloud, new customers quickly transformed their businesses through streamlined and automated processes. With smoother upgrades, lower maintenance, and fewer customizations, customers were able to increase efficiency, reduce cost, and improve their quality of service.

CUSTOMER SPOTLIGHT

For our 2017 pilot, we had the [competency] assessment window opened for only 3 weeks. During those 3 weeks, we had over 94% of our employees complete the assessment. More importantly, over 91% indicated they understood the value.

—Mike Whitesell, HRIS Manager, Integrated Talent Management, Cummins*
*This customer did not participate in the 2019 benchmark report.

Key Results

First-year achievements

Customers improved training processes 80% by automating and supporting multiple types of learning, customizing onboarding and training capabilities, and introducing self-service delivery.
80%
improvement
in training
process
70%
drop
in compliance
costs
With simpler compliance for all employees, costs dropped by 70% and manual processes were eliminated.
FUN FACT: A large retail brand saved US$1 million after it avoided risks and met compliance standards
By using dashboards to monitor processes and automating with payroll flows and checklists, customers reduced time by 68%, driving efficiency and accuracy.
68%
reduction
in payroll
processing time
50%
cut in benefit
administration
expenses
Not only did customers save considerable time, but they cut costs by 50%. They achieved this by automating benefit administration and letting employees access policies and make their own selections.
FUN FACT: A large fast food company reduced open enrollment and confirmation processes by 3 days each.
Customers saved an average of 48% on application support and upgrade expenses, IT maintenance staffing, and infrastructure costs.
48%
decrease
in maintenance costs
of legacy systems
44%
shorter
time to hire
With an automated recruiting process, customers reduced overall time to hire by 44%.
Customers experienced a 32% productivity improvement on average via automated and streamlined review and approval of performance management processes.
32%
improvement
in performance
management processes
10%
reduction
in compensation
costs
Compensation was trimmed 10% after enabling managers to view employee performance ratings and compensation history during decision-making.
CUSTOMER SPOTLIGHT
saves
25%
in manual HR
processing time
Oracle HCM Cloud | Simply Powerful
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