This document will continue to evolve as existing sections change and new information is added. All updates appear in the following table:
| Date | Product | Feature | Notes |
|---|---|---|---|
| 31 AUG 2021 | Developer Updates | Bulk API | Updated document. Encoded Surrogate Pairs was originally scheduled for delivery in 21C, but it is currently postponed. |
| 13 AUG 2021 | Developer Updates | Application API | Updated document. Revised feature information. |
| 13 AUG 2021 | Developer Updates | Bulk API | Updated document. Revised feature information. |
| 13 AUG | Forms | Sending Contact's Account ID | Updated document. Feature removed from 21C update. |
| 29 JUL 2021 | Created initial document. |
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The Email Performance dashboard now has a new and improved user interface.
When creating a custom lead score report in Insight, Lead Scores that have no contacts will now show a 0 in the Total Contacts column.
Oracle Maxymiser Integration App
An Oracle Maxymiser Integration app will be available shortly after the 21C update. Using this app, you will be able to send attributes from Oracle Eloqua contacts to Maxymiser to be used for personalizing web pages. This data flow is performed via an Eloqua campaign step, allowing a connected journey and consistent experience from email to website.
IMPORTANT: This feature will be released under our Controlled Availability program. To request access to this feature, please log in to My Oracle Support and create a service request.
In the Contacts user interface, the report that displays the history of contacts' scores from the selected scoring model will now show data for last 365 days instead of 750 days.
Blind Form Submit URL Shortening
When saving an email with a blind form submit (BFS) link, a unique key is added in place of listing all parameters in the URL. This unique key helps to prevent the possibility of personally identifiable information (PII) being disclosed through the URL parameters. Currently this feature is optionally available, but we do recommend all of our customers considering enabling this at the earliest opportunity.
IMPORTANT: This feature is optionally available to all customers. To request access to this feature, please log in to My Oracle Support and create a service request.
Chrome 91 and Firefox 89 are the A (Best Choice) browsers for Oracle Eloqua.
SSL Certificate Details Displayed
A new Certification Management option will be available shortly after the 21C update. This screen will allow you to view details and expiry dates for the certificates that you own. You will notice a column titled Eloqua Owned. This is part of a planned enhancement in a future release to secure new domains with Eloqua owned certificates.
Notification Call Improvement: When there is no response to the Notification URL call from the App, Eloqua will now retry the Notification URL call over approximately an eight-hour period of time instead of failing after one attempt
Content Service Improvement: Eloqua will now set records to error as soon as errors occur, instead of waiting 24 hours.
Asynchronous Form Processing via API is now available for the Create form data a single form endpoints.
Import Improvement: When the External Id, e.g. ContactIDExt, is used as the identifier field, the Bulk API will extract and match on the indexed ID.
Export Improvement: Adding an improved retry strategy to cover a wider variety of failures that can occur during Bulk API exports.
More detailed 401 responses are now available when authenticating with OAuth 2.0:
- For the https://login.eloqua.com/auth/oauth2/token endpoint, for the status of 401 Unauthorized the response body will now include the following:
- error: the name of the error type
- error_code: the numeric value uniquely identifying the type of error
- error_description: provides details on the error
- Errors have been divided into categories indicated by the 1000s digit of the error_code according to the following:
- General Error Messages - 1000
- Error Messages Related to Authentication - 2000
- Error Messages Related to OAuth2 Authentication - 2500
- Error Messages Related to Authorization - 3000
IMPORTANT Actions and Considerations
ELOQUA APPS FOR ORACLE CONTENT MARKETING DEPRECATION
Oracle Content Marketing end of life has been officially announced. Oracle Marketing Calendar and Dynamic Cloud Content apps will also be decommissioned as of Sep 30, 2021.
Key Resources:
- Eloqua Apps for Oracle Content Marketing deprecation product notice
- Oracle Content Marketing end of life product notice
LINKEDIN SALES NAVIGATOR DEPRECATION
The LinkedIn Sales Navigator app for Profiler will be deprecated September 30, 2021.
Key Resources:
SUPPORTED CIPHER SUITE CHANGES
In order to continue supporting Windows Server 2012 R2, the following cipher suites that are supported by Windows Server 2012 R2 will be added in advance effective August 1, 2021:
- TLS_ECDHE_ECDSA_WITH_AES_256_GCM_SHA384
- TLS_ECDHE_ECDSA_WITH_AES_128_GCM_SHA256
Effective October 1, 2021 , support for the following cipher suites will be removed:
- TLS_ECDHE_RSA_WITH_AES_256_CBC_SHA384
- TLS_ECDHE_RSA_WITH_AES_128_CBC_SHA256
Key Resources: