This document will continue to evolve as existing sections change and new information is added. All updates appear in the following table:
| Date | Module | Feature | Notes |
|---|---|---|---|
| 16 NOV 2022 | Analytics | Eloqua Help Center Link Added to Common Reports | Updated document. Delivered new feature in update 22D. |
| 16 NOV 2022 | Developer Changelog | Bulk API Updates | Updated document. Delivered new feature in update 22D. |
| 03 NOV 2022 | Apps | Salesforce App - Split Billing Address Area on Import | Updated document. Delivered new feature in update 22D. |
| 03 NOV 2022 | Sales Tools | Engage send limits generally available | Updated document. Delivered new feature in update 22D. |
| 03 NOV 2022 | Sales Tools | Add Outlook to License section in User Admin | Updated document. Revised feature information. |
| 14 OCT 2022 | Created initial document. |
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The Auto Activity Analysis report provides you with a monthly breakdown of auto generated metrics (Auto Opens and Auto Clicks) by campaign. This report features data visualizations to show a comparison for open and click activities. Leverage this report to better understand the impact of privacy protection-enabled mail applications and scanning tools, including the Apple MPP iOS changes.
The Contact Field Analysis provides you with insight on field usage from the Contact Field Values subject area.
This report features:
- New calculated measures
- Total Values
- % Populated
- Missing Values
- % Missing Values
-
Stacked bar chart to visualize the relationship between fields populated vs missing values
NOTE: This report does not include custom fields.
The Database Growth Trend report will show you growth rate for Total Contacts and Reachable Contacts.
This report features visual indicators to effectively show upward or downward trends in your rates.
In addition to the tabular view we’ve also provided two graphs compare New Contacts vs Total Contacts and Total Contact Growth Rate vs Reachable Contacts Growth Rate.
Dashboard Home Option added to navigation menu
'Dashboard Home’ is now available as a navigation option in the Change Dashboard drop down menu. This options allows user to easily navigate back to the Dashboard home page.
Eloqua Help Center Link Added to Common Reports
Help Center links have been added to Eloqua's common reports to provide you with quick access to documentation specific to each report.
Note: Should you wish to make a copy of these reports and save, you will need to remove the Eloqua Center link. To remove this link, select Results tab > Compound Layout > Views > “>>” and select “Remove View from Analysis”.
Salesforce App - Split Billing Address Area on Import
Salesforce App integration users can configure the App import to automatically split a very long value of Salesforce Account object Billing Address into multiple Eloqua Account object Address fields.
Cisco has launched an updated Webex App that supports Cisco’s new Webex Webinar offering. It also supports all functions of the existing (classic) Webex Meeting and Events app.
SMS Editor Enhancements - Save As functionality
'Save As' is now available under the editor in the Actions drop down menu. This option allows users to save SMS assets in an appropriate location.
IMPORTANT: SMS is available as an add-on capability for Oracle Eloqua. Please contact your account manager for additional information and pricing. No additional steps are required for customers that are already enabled for SMS.
SMS Editor Enhancements - View Dependencies
An option has been added to view the dependencies of an SMS asset from the editor. This is available under Actions drop down menu as 'View Dependencies'
IMPORTANT: SMS is available as an add-on capability for Oracle Eloqua. Please contact your account manager for additional information and pricing. No additional steps are required for customers that are already enabled for SMS.
Keyword addition now restricted to two-way codes.
IMPORTANT: SMS is available as an add-on capability for Oracle Eloqua. Please contact your account manager for additional information and pricing. No additional steps are required for customers that are already enabled for SMS.
Three options are being introduced to govern IP allowlisting:
- Match Source Address – default option, maintains same IP source as pre-22D
- Match Last Transport Source Address – uses network transport layer as the IP source
- Match Any Address in Proxy Chain – uses any address in X-Forwarded-For header as IP source
Bulk API contact app exports can now include source Campaign id and fields
- When a contact is moved from a Campaign Canvas to a Program Canvas the source Campaign Canvas will now be tracked, and that Source Campaign Id and Fields can be included in Bulk API Contact app export within the Program Canvas. Note: If a SourceCampaign field is included in an export definition that is not for a Program Canvas app the export definition creation will fail.
All Special Fields (e.g. Id) are now included in Fields endpoints.
With 22D, the EloquaService SOAP API will be deleted. As a reminder, support for the EloquaService SOAP API ended on April 1st, 2017.
Add Outlook to License section in User Admin
Oracle Eloqua Sales Tools for Microsoft Outlook add-in will now check for the Outlook license. We introduced the Outlook license in 22C. You can now use the license to manage Engage users and their access to the Outlook add-in.
To use the Outlook add-in, users must have both the Engage license and Outlook license. In 22C, the license was enabled for all security groups with an enabled Engage license. To disable the use of the Outlook add-in, disable the Outlook license. After the release, the add-in will automatically update. Users can continue to use Outlook during the update.
NOTE: Coming with 22.12 December apps release.
Engage send limits generally available
The Engage send limit feature will be generally available in the apps 22.12 release. This feature was previously part of our controlled availability program.
Use this feature to manage the number of emails a sales rep can send to the same contact over a given period of days.
NOTE: Coming with 22.12 December apps release.