Update 22A

Revision History

This document will continue to evolve as existing sections change and new information is added. All updates appear in the following table:

Overview

HAVE AN IDEA?

We’re here and we’re listening. If you have a suggestion on how to make our cloud services even better then go ahead and tell us. There are several ways to submit your ideas, for example, through the Ideas Lab on Oracle Customer Connect. Wherever you see this icon after the feature name it means we delivered one of your ideas.

GIVE US FEEDBACK

We welcome your comments and suggestions to improve the content. Please send us your feedback at oracle_fusion_applications_help_ww_grp@oracle.com.

DISCLAIMER

The information contained in this document may include statements about Oracle’s product development plans. Many factors can materially affect Oracle’s product development plans and the nature and timing of future product releases. Accordingly, this Information is provided to you solely for information only, is not a commitment to deliver any material, code, or functionality, and should not be relied upon in making purchasing decisions. The development, release, and timing of any features or functionality described remains at the sole discretion of Oracle.

This information may not be incorporated into any contractual agreement with Oracle or its subsidiaries or affiliates. Oracle specifically disclaims any liability with respect to this information. Refer to the Legal Notices and Terms of Use for further information.

Feature Summary

Subscription Management

Subscription Management

Update Estimated Usage Quantities Over the Contract Period

Change the estimated usage quantity for usage charges at the bill schedule line. You can update the estimated usage quantity during the contract term before the bill lines with the estimated usage quantity information has been interfaced to Accounts Receivable. You can only use Fusion Pricing to rate the estimated usage. The estimates are not interfaced to Oracle Revenue Management Cloud Services.

You can now bill customers based on estimates that reflect past or projected trends.

Steps to Enable

You don't need to do anything to enable this feature.

Tips And Considerations

After you update estimated quantity at the product charge level, regenerate the billing lines.

Key Resources

• See "Bill Using Estimated Usage" in the "Subscription Pricing and Billing" chapter in the Using Subscription Management guide.

Associate Assets with Subscriptions

Capture information about customer assets for which subscription services are being used. You can cross-sell coverage services or upsell subscription services that are relevant to those devices.

Associated Assets Page

Select and Add: Assets Page

Subscription Management users can now know which of their customers' devices are subscribing to a particular subscription product, thereby enabling them to upsell better subscription products or cross-sell coverage services to them.

Steps to Enable

Use the Opt In UI to enable this feature. For instructions, refer to the Optional Uptake of New Features section of this document.

Offering: Sales

Tips And Considerations

To opt-in using the New Features work area:

1. Click the Navigator, and then click New Features (under the My Enterprise heading).
2. On the New Features page, select the Sales offering and the Subscription Management functional area that includes the new feature "Associate Assets with Subscriptions".
3. Click Opt-In for any feature that you want to opt-in to.
4. On the Edit Features page, select the Enable option for the feature, and then click Done.

To opt-in using the Setup and Maintenance work area:

1. Click the Navigator, and then click Setup and Maintenance.
2. On the Setup page, select Sales offering, and then click Change Feature Opt-In.
3. On the Opt-In page select Subscriptions, and click the Edit Features icon.
4. On the Edit Features page, select the Enable option for the "Associate Assets with Subscriptions" feature. If the Enable column includes an edit icon instead of a check box, then click the icon, select your feature options, and click Save and Close. 
5. Click Done.

Key Resources

• See "Add Coverage Products" in the "Create and Update Subscriptions" chapter in the Using Subscription Management guide.

Enable or Disable Subscription Validations

Enable or disable new validation rules, such as coverage checks as per your business needs. This feature also lets you control the severity of the new validations.

You can enable or disable the subscription, product, and covered level validations and change their severity using the Manage Subscription Validations page:

Subscription Validations

This feature lets you control the applicability and severity of newly added validations.

Steps to Enable

You don't need to do anything to enable this feature.

Key Resources

• See "Validate Subscriptions" in the "Manage Subscriptions" chapter in the Using Subscription Management guide.

Capture Additional Attributes for a Subscription and Subscription Product

Capture these additional attributes for a subscription and subscription product:

• Bill-to Customer
• Bill-to Contact
• Ship-to Account
• Ship-to Contact
• Warehouse

Bill-to Customer:

• This is a required field and is also available in SOAP, REST APIs, and Import interfaces.
• This field is displayed in the Create Subscription, Edit Subscription, and Edit Product pages by default.
• The application defaults this field with the Customer field value as the user creates a new subscription.
• For existing subscriptions, the field is set by default to the Customer/Party of the ‘Billing Account’ during the upgrade process.
• The application defaults the value entered at the subscription level to a subscription product, but users can modify this value at the product level.

NOTE: After the introduction of Bill-to Customer, the Billing Account drop-down list shows the accounts that belong to Bill-to Customer instead of Customer. Also, now that there are two different fields for Customer (you may also refer to this field as ‘Sold-to Customer’) and Bill-to Customer, the Billing Account drop down list no longer shows the related accounts, as was done previously.

Bill-to Contact, Ship-to Account, Ship-to Contact and Warehouse:

• These fields are optional and are also available in SOAP, REST APIs, and Import interfaces.
• These fields are not enabled by default. You must enable them using Application Composer.
• The application defaults the value entered at the subscription level to a subscription product, but users can modify this value at the product level.

You can enter the values for these fields in the Create Subscription, Edit Subscription, Edit Product pages:

Create Subscription Page

Edit Subscription Page

Edit Subscription Page - Billing Region

Edit Subscription Product Page

Edit Subscription Product Page - Billing Region

NOTE: You must modify the Subscription AR Integration service mapping appropriately for the values to be interfaced to Accounts Receivable interface tables.

This feature lets you capture additional business information for a subscription and product.

Steps to Enable

Leverage Application Composer to expose and adjust page layout and attributes. To learn more about extending your application using Application Composer, visit Oracle Help Center > your apps service area of interest > Books > Configuration and Extension.

Key Resources

• See "Create Subscriptions" in the "Create and Update Subscriptions" chapter in the Using Subscription Management guide.