Oracle Managed Cloud Services
Managed Cloud Technical Assistance Center - General Support Number
Managed Cloud Technical Assistance Center is the 24x7 available point of contact for all Oracle Managed Cloud Services customers.
If you are an Oracle Managed Cloud Services customer, please call Managed Cloud Technical Assistance Center using the following numbers for any Service Requests/Request For Changes Escalations, Issues, or Inquiries you may have:
General Support Numbers
Within the United States, dial ... 1-800-376-9079
Non toll free Local Numbers
Outside the United States, dial ... 1-512-501-7132
| Country | Telephone |
|---|---|
| APAC | Australia 61-29-491-2355 New Zealand 64-9977-2067 India 91-80-3713-0370 |
| EMEA | France 33-15-760-8347 Spain 34-9-1631-2382 UK 44-11-8924-3057 |
| LAD | Argentina 54-11-5299-6431 Brazil 55-11-5189-7307 Chile 56-2283-07816 México 52-55-8977-7590 Colombia 57-16-116-775 Perú 51-1-615-1089 |
UIFN - Universal International Free Phone Number
The Managed Cloud Technical Assistance Center Universal Free Phone Number enables a FREE call to be made from any country listed in the table below. The UIFN Number is 8000 376 9079. To access this number from your country, prefix it with the appropriate code from the below table. FOR EXAMPLE: From Hong Kong dial 8000 376 9079 using 001 from from the UIFN Dial Prefix table.EMEA
- Belgium - 00-8000-376-9079
- France - 00-8000-376-9079
- Germany - 00-8000-376-9079
- Spain - 00-8000-376-9079
- UK- 00-8000-376-9079
- APAC
- S Korea - Korea-KTA (001-8000-376-9079)
- Malaysia - 00-8000-376-9079
- Hong Kong - 001-8000-376-9079
- Singapore - 001-8000-376-9079
- Taiwan - 00-8000-376-9079
- Philippines - 00-8000-376-9079
Two-Step UIFN Numbers
A caller (outside the US) dials the AT&T Direct® Access Number assigned to the country they are in, to reach AT&T Direct® Operator Services.
The caller will reach either an English language voice prompt or an AT&T English-language operator and hear the following announcement:"AT&T. Please enter the number you are calling now."
The customer dials 8000 376 9079 (do not put a "1" in front of this number).Please visit the AT&T Direct Access Number web site for more information.
Below are some of the AT&T Direct Access Numbers:
- Australia(Telstra): 1-800-881-011
- Australia(Optus): 1-800-551-155
- UK (BT): 0800-89-0011
- UK (Mercury): 0500-89-0011
- Hong Kong: 800-96-1111
- Indonesia: 001-801-10
- S Korea (KTA): 0072-911
- S Korea (DACOM): 0030-911
- Taiwan: 0080-10288-0
- Spain: 900-99-00-11
- Philippines (PLDT, Philcom, Digitel, Globe, Smart): 105 11
- Philippines (Globe, Philcom, Digitel, Smart): 105 12
- Philippines (PLDT): 1010-5511-00
- New Zealand: 000-911
If you face any issues reaching the Technical Assistance Center team, please let your SDM know.