Oracle Maintenance Cloud
What's New
  1. Update 19B
  1. Revision History
  2. Overview
  3. Optional Uptake of New Features (Opt In)
  4. Feature Summary
    1. Maintenance
        1. Manage Maintenance Work Orders Across Operating Organizations
        2. Create and Track Assets Not Associated with an Item
        3. Optimize Maintenance Programs Using Machine Learning
      1. Integrate and Extend Maintenance Using REST Services
        1. Manage Maintenance Programs Using a REST Service
        2. Manage Maintenance Work Definitions Using a REST Service

Update 19B

Revision History

This document will continue to evolve as existing sections change and new information is added. All updates appear in the following table:

Date Feature Notes
22 MAR 2019   Created initial document.

Overview

This guide outlines the information you need to know about new or improved functionality in this update.

Security and New Features

The Role section of each feature identifies the security privilege and job role required to use the feature. If feature setup is required, then the Application Implementation Consultant job role is required to perform the setup, unless otherwise indicated. (If a feature doesn't include a Role section, then no security changes are required to use the feature.)

If you have created job roles, then you can use this information to add new privileges to those roles as needed.

Give Us Feedback

We welcome your comments and suggestions to improve the content. Please send us your feedback at oracle_fusion_applications_help_ww_grp@oracle.com.

Optional Uptake of New Features (Opt In)

We continue to add many new features to the Oracle Cloud Applications, and for some features, you can take advantage of new functionality at a pace that suits you by “opting in” to the feature when you’re ready. You can opt-in to a feature in two ways:  by using the New Features work area, or by using the Setup and Maintenance work area.

To opt-in using the New Features work area:

  1. Click the Navigator, and then click New Features (under the My Enterprise heading).
  2. On the New Features page, select the offering that includes new features you’d like to review.
  3. Click Opt-In for any feature that you want to opt-in to.
  4. On the Edit Features page, select the Enable option for the feature, and then click Done.

To opt-in using the Setup and Maintenance work area:

  1. Click the Navigator, and then click Setup and Maintenance.
  2. On the Setup page, select your offering, and then click Change Feature Opt-In.
  3. On the Opt-In page, click the Edit Features icon.
  4. On the Edit Features page, select the Enable option for any feature you want to opt-in to. If the Enable column includes an Edit icon instead of a check box, then click the icon, select your feature options, and click Save and Close
  5. Click Done.

OPT-IN EXPIRATION

Some features include an opt-in expiration update, after which they are no longer optional. If you have not opted in to the feature by the expiration update, it will automatically be enabled for you in that update.

Click here to review details of all Oracle Applications Cloud features with an upcoming opt-in expiration update.

Feature Summary

Column Definitions:

Report = New or modified, Oracle-delivered, ready to run reports.

UI or Process-Based: Small Scale = These UI or process-based features are typically comprised of minor field, validation, or program changes. Therefore, the potential impact to users is minimal.

UI or Process-Based: Larger Scale* = These UI or process-based features have more complex designs. Therefore, the potential impact to users is higher.


Customer Action Required = You MUST take action before these features can be used by END USERS. These features are delivered disabled and you choose if and when to enable them. For example, a) new or expanded BI subject areas need to first be incorporated into reports, b) Integration is required to utilize new web services, or c) features must be assigned to user roles before they can be accessed.

Ready for Use by End Users
(Feature Delivered Enabled)

Reports plus Small Scale UI or Process-Based new features will have minimal user impact after an update. Therefore, customer acceptance testing should focus on the Larger Scale UI or Process-Based* new features.

Customer Must Take Action before Use by End Users
(Feature Delivered Disabled)

Not disruptive as action is required to make these features ready to use. As you selectively choose to leverage, you set your test and roll out timing.

Feature

Report

UI or
Process-Based:
Small Scale

UI or
Process-Based:
Larger Scale*

Customer Action Required

Maintenance

Manage Maintenance Work Orders Across Operating Organizations

Create and Track Assets Not Associated with an Item

Optimize Maintenance Programs Using Machine Learning

Integrate and Extend Maintenance Using REST Services

Manage Maintenance Programs Using a REST Service

Manage Maintenance Work Definitions Using a REST Service

Maintenance

Manage Maintenance Work Orders Across Operating Organizations

The operating organization for an enterprise asset defines where the asset is operating. An organization can be either a manufacturing organization or a maintenance organization, or a manufacturing organization enabled for maintenance.

Prior to this update, the related maintenance organizations displayed where the asset could be maintained, but you could not create work orders across the related organizations. You could create maintenance programs or maintenance work orders for an asset only in the maintenance-enabled organization where the asset operates.

In this update, you can create maintenance work orders for maintenance assets that operate in organizations that are not maintenance-enabled. For example, you can even maintain an asset operating in a manufacturing organization in another maintenance-enabled organization. The asset can also move between organizations during their operations. 

Note: A maintenance program forecast can create preventative work orders for an asset only while the asset is operating in a maintenance-enabled organization.

When creating a maintenance work order, you can display assets from the contextual organization and its related organizations. Additionally, the assets are filtered by item definition, so they are enabled for the contextual maintenance organization.

Watch a Demo

Steps to Enable

  1. In the Setup and Maintenance work area, select the Manufacturing and Supply Chain Materials Management offering.
  2. Select the Maintenance Management functional area.
  3. Select the Manage Asset Maintenance Organization Relationships task. Use this task to set up relationships between maintenance-enabled and other organizations.

Key Resources

Watch Manage Maintenance Work Order Across Organizations Readiness Training

Role Information

  • Privilege Name and Code: 
    • Manage Maintainable Assets (MNT_MANAGE_MAINTAINABLE_ASSETS)
    • View Maintainable Assets (MNT_VIEW_MAINTAINABLE_ASSETS)
    • Maintain Maintenance Work Orders (MNT_MANAGE_MAINTENANCE_WORK_ORDER_HEADERS)
  • Job Role Name and Code:
    • Maintenance Manager (ORA_MNT_MAINTENANCE_MANAGER_JOB)

Create and Track Assets Not Associated with an Item

In this update, you can:

  • Create an asset without requiring an item ID. You can create the asset based on just the asset description.
  • Mark an asset as a competitor asset either when you create the asset, or when you edit the asset.
  • Filter assets in the Manage Assets page to show only assets without item reference, or only competitor assets.

You can create the asset from scratch or copy from an existing asset.

Steps to Enable

You don't need to do anything to enable this feature.

Tips And Considerations

You can create an asset without an item reference only through the application pages. This update impacts the following pages:

  • Create Asset
  • Edit Asset
  • Manage Assets

CREATE ASSET

  • For the Create new option, the changes are:
    • Attributes added:
      • Item required 
      • Competitor asset
    • The following attributes are not shown when Item required is deselected:
      • Item
      • Item Description
      • Use BOM for initial hierarchy
      • Enable IoT
    • The Quantity and UOM fields are editable
  • For Create from copy option, the changes are:
    • The attributes of the existing asset will be copied to the New Asset region
    • You can edit the copied attributes, including the Item required check box
    • The following attributes are not shown when Item required is deselected:
      • Item
      • Item Description
      • Use BOM for initial hierarchy
      • Enable IoT

NOTE: You can select the Competitor asset check box. By default, it is not selected.

EDIT ASSET

The following attributes are not shown when the asset does not have item reference:

  • Item
  • Item Description
  • Enable IoT
  • Maintenance asset
  • Allow work orders
  • Default Maintenance Work Order Type
  • Default Maintenance Work Order Sub Type

Notes:

  • The Parts List, Meters, and Asset Structure tabs behave the same way as any asset with item reference.
  • Assets without item reference are not considered for maintenance programs or work orders as the Maintenance asset attribute is set to No by default.
  • You can select the Competitor asset check box.

MANAGE ASSETS

You can filter your assets using the new filters:

  • Show only assets without item
  • Show only competitor assets.

Role Information

  • Job role name and code: 
    • Maintenance Manager (ORA_MNT_MAINTENANCE_MANAGER)
    • Customer Asset Administrator (CUSTOMER_ASSET_ADMIN_CUSTOM_ROLE)

Optimize Maintenance Programs Using Machine Learning

Your maintenance programs are a foundational requirement for preventative maintenance of an asset. Over time, you need to analyze and adjust the maintenance programs to ensure that they:

  • Are aligned with the latest manufacturer recommendations.
  • Meet asset availability and uptime goals.
  • Are optimized to reduce labor and material costs.

However, you may find it challenging to manually adjust maintenance programs and monitor their impact on asset availability and cost.

In this update, you receive recommendations for maintenance programs adjustments that are based on data analysis using the Oracle IoT Analytics platform. Maintenance data is extracted, transformed, and loaded into the IoT Analytics platform.

The extract, transform, and load process selects the most predictive maintenance attributes from the asset, work order, and maintenance program data repositories. Then, it performs several data transformations, for example:

  • Calculating the age in number of days for each part at time of failure.
  • Calculating the usage in meter units for each part at time of failure.
  • Converting calendar maintenance intervals to number of days.

The transformed data is then extracted to JSON files with a .csv payload and loaded into a data science platform. The Oracle IoT Analytics platform has ready-to-use tools for ingesting this data and has pre-built machine learning algorithms to analyze the data and give recommendations. You can use the recommendations for your maintenance program adjustment.

Steps to Enable

You don't need to do anything to enable this feature.

Role Information

  • Privilege Names and Codes:
    • Manage Maintenance Programs (MNT_MANAGE_MAINTENANCE_PROGRAMS)
    • View Maintenance Programs (MNT_VIEW_MAINTENANCE_PROGRAMS)
    • Manage Maintenance Program Recommendations (MNT_MANAGE_MP_RECOMMENDATIONS)
    • Extract, Transform, and Load Maintenance Data (MNT_EXTRACT_TRANSFORM_LOAD_MNT_DATA)
    • Perform Machine Learning on Maintenance Data (MNT_PERFORM_LEARNING_ON_MNT_DATA)
    • Create Recommendations by Service (MNT_CREATE_RECOMMENDATIONS_BY_SERVICE)
    • Get Recommendations by Service (MNT_GET_RECOMMENDATIONS_BY_SERVICE)
  • Job Role Name and Code:
    • Maintenance Manager (ORA_MNT_MAINTENANCE_MANAGER_JOB)
    • Maintenance Management Setup Administration Duty (ORA_MNT_MAINTENANCE_SETUP_DUTY)

Integrate and Extend Maintenance Using REST Services

Manage Maintenance Programs Using a REST Service

Maintenance programs are a foundational requirement for preventive maintenance of assets. You can use maintenance forecasts forecasts to create preventative maintenance work orders. This reduces the workload for maintenance planners, so they can focus on maintenance program auditing, optimization, and exception-based events.

Oracle Maintenance Cloud provides web services to enable and simplify integration with external systems. You can use the Maintenance Programs REST service to create, review, and update the following:

  • Maintenance Programs
  • Work Requirements
  • Forecast Meters
  • Work Definitions

Steps to Enable

Review the REST service definition in the REST API guides to leverage (available from the Oracle Help Center > your apps service area of interest > REST API).  If you are new to Oracle's REST services you may want to begin with the Quick Start section.

Key Resources

Refer to the REST API for Oracle Supply Chain Management Cloud documentation, available on the Oracle Help Center.

Watch Manage Maintenance Programs Using REST Services Readiness Training

Role Information

  • Privilege Name and Code: 
    • Manage Maintenance Program by Service (MNT_MANAGE_MAINT_PROGRAMS_BY_SERVICE)
  • Job Role Name and Code:
    • Maintenance Management Web Service Duty

Manage Maintenance Work Definitions Using a REST Service

Oracle Maintenance Cloud provides web services to enable integration with external systems. You can use the Manufacturing Work Definition Request REST service to do the following:

  • Create and update work definitions. 
  • Create and update work definition operations and ad hoc materials and resources.
  • Create update and delete a work definition version.
  • Deactivate a work definition.

Steps to Enable

Review the REST service definition in the REST API guides to leverage (available from the Oracle Help Center > your apps service area of interest > REST API).  If you are new to Oracle's REST services you may want to begin with the Quick Start section.

Key Resources

Refer to the REST API for Oracle Supply Chain Management Cloud documentation, available on the Oracle Help Center.