IFC Drives Outside Sales Efficiency with New PaaS-Powered Mobile App

IFC is a leading Spanish skincare pharmaceutical laboratory. Its focus on innovation, high standards, and business excellence has seen it collaborate with some of the most important research centers in the world.

IFC works with an extensive network of outside sales representatives that help get its products to the right consumers and professionals. But the operations of those reps were previously disconnected from core CRM systems, causing delays in transferring orders and in field sales reporting processes.

Challenges

IFC needed to develop a scalable, secure, and flexible platform that would enable the company and its sales representatives to take full advantage of mobility, and improve their ability to sell products, complete orders, and report on their activities in the field.

Solutions

IFC used Oracle Mobile Cloud Service to deploy a cloud mobile app that enables more than 100 outside sales representatives to automatically log and submit more than 150 orders and 250 field sales reports a day.

The app has eliminated manual order submission and reporting processes, and helped improve customer satisfaction by reducing the time it takes to complete and deliver orders.

Elbooq Gains Mission-Critical Availability with Oracle Cloud

Elbooq is a fast, convenient mobile-payment service delivered in partnership with Boubyan Bank—a key emerging bank in the Gulf Cooperation Council (GCC) region.

When customers rely on your app to make flexible payments anywhere and anytime, you can’t afford for them to be unavailable. See how Oracle Cloud helps Elbooq ensure the highest levels of service reliability.

The Workshop Integrates Collaboration and Business Intelligence in the Cloud

The Workshop is a Spanish IT consulting firm that specializes in integrating business models, innovation, and technology to deliver business intelligence solutions that improve processes and operations.

The Workshop needed a new way to help its retail, transportation, and manufacturing clients optimize their processes and operations. The first step in making that possible was increasing the visibility of their data to power better decision-making.

Challenges

To improve client service, The Workshop needed not only to bring data together more effectively—it also needed to change the way it brought people together. The company needed a collaborative platform that could help them consistently draft, review, approve, send, and track documents.

They also needed to find new ways to become a central part of clients’ processes, and boost retention through continued service delivery.

Solutions

The Workshop implemented and integrated Oracle Documents Cloud Service and Oracle Business Intelligence to deliver a user-friendly, powerful, and complete performance dashboard—combining company KPIs, stock levels, department performance, documents approval, to-do lists, and conversations.

The solution also provides real-time business intelligence to clients—giving them the opportunity to analyze data from multiple sources, make better decisions, and learn more about their operations than ever before.

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